Senior Support Worker in Huntingdon

Purpose of Role

• Provide leadership to a team of support staff through effective formal and informal supervision.
• Contribute to the effective running of the client’s home and ensure the rehabilitation support plan is adhered to.
• Support a client in their own home and in the community in accordance with the rehabilitation support plan.
• Promote the client’s safety at all times and provide a stimulating environment that will encourage the client’s motivation to undertake and complete activities of daily living within realistic parameters.
• Meet the client’s needs by facilitating rehabilitation, providing companionship, support, care, advice and supervision to maximise independence and reduce risks.
• Provide a flexible and supportive service which enables a client to reach their full potential and enhances quality of life.

Key Responsibilities

• Provide leadership to the team, always acting as a role model.
• Act as a point of contact between carers, family and care manager and the Deputyship team.
• Arrange regular team meetings.
• Motivate, support and mentor staff when required through regular contact, supervision and appraisals.
• Ensure support is offered in accordance with the rehabilitation support plan, risk assessments and relevant policies and procedures.
• Support JRCTCM to ensure the home is always managed efficiently.
• Ensure there is sufficient rota coverage to meet the client’s needs.
• Be responsible for ordering replacement equipment, such as personal protective equipment and first aid supplies.
• Support clients to develop and maintain skills that enable them to manage their daily lives, becoming active and contributing to the community in which they live.

Establish and maintain professional working relationships with the client. This includes actively listening to the client’s views, decisions and choices to enable full involvement and participation in actions or decisions that affect the client’s day to day life. Contribute to the development and implementation of client risk assessments, in accordance with health and safety guidelines. Work in accordance with the service’s infection control guidelines and promote good practice within the team. Support the client to lead a full life and develop/maintain relationships. Always promote the client’s independence and autonomy. Accompany the client on activities or appointments and actively participate as required. Support and contribute to the development of networks with other partners, such as employees, leisure and education services in the community. Facilitate and support access to community and leisure activities and actively encourage participation in a variety of leisure and sporting pursuits. As appropriate, assist in the cleaning and maintenance of the home and in maintaining a safe environment for the client and other family members. Report any hazards, defects or deterioration in the condition of the working environment to the line manager as necessary. Work as a member of a team, supporting the client and colleagues appropriately. Always liaise in a professional manner with the client’s family members, friends, advocates and other professionals.

• Be an active, knowledgeable participant in the client’s rehabilitation programme.
• Support the planning and organising of daily, weekly, and monthly activities and structure and routines.
• Work closely with other professionals during therapy sessions and assist in therapy programmes afterwards, following the advice of the therapists, including physical, cognitive and behavioural strategies.
• Ensure personal care, food hygiene and medication needs of the client are met sensitively and with respect, in accordance with relevant guidelines.
• Assist clients in budgeting their personal finances and maintaining accurate records in accordance with relevant guidelines.
• Support the client in the management of personal resources, including shopping, equipment, medication and payment of utility bills when appropriate.
• Monitor the support plan and risk management plans and contribute to the review of these documents.
• Complete written records/reports clearly and accurately in accordance with the guidelines provided to ensure client progress is monitored and relevant information included in client reviews.
• Ensure confidentiality of information in respect of records maintained and tasks undertaken within the client’s home. This includes maintaining strict confidentiality in relation to any personal information (including that of the Client’s name, his/her family and other employees) that may become known to you in the course of your work or associated activities.
• Hold a full, clean UK driving licence to be able to drive the client’s vehicle on the Motability scheme.

OTHER DUTIES

• Attend, participate in, and contribute to training courses (internal and external) and team meetings in order to contribute to quality services and self-development.
• Work in accordance with the rota system, working unsociable hours and undertaking waking night or sleep-in duties as required.
• Notify the line manager of any absences or changes in circumstances in a timely manner, in accordance with JRCTCM Company policy.
• Always comply with JRCTCM policies and procedures.
• Undertake any other duties as may from time to time be specified by JRCTCM that are within the level and responsibility appropriate to the grade of the post.
• Responsible for ordering prescriptions, arranging routine medical checks, and assisting in completing any relevant documentation on behalf of the client.
• Notify Deputy of any property or financial-related issues.

Pay and hours - £20 per hour – 45 hours per week, 21 hours admin and 24 hours care - weekdays, nights and weekends.