At a Glance
- Tasks: Travel to customer sites to troubleshoot and repair automation solutions.
- Company: Join a leading automation company with a focus on innovation.
- Benefits: Competitive pay, travel opportunities, and hands-on experience in the field.
- Other info: Exciting travel opportunities and career growth in a dynamic industry.
- Why this job: Make a real impact by solving complex automation challenges.
- Qualifications: High school diploma required; 3+ years in automated equipment preferred.
The predicted salary is between 40000 - 50000 € per year.
As a Field Service Engineer II, you will travel to customer sites to work on various automation solutions, including material handling systems, assembly lines, robotic welding cells, and more. Your primary responsibilities include repairing, retrofitting, designing, building, programming, and deploying custom automated equipment and solutions. Heavy controls background and experience with Beckhoff systems preferred. This role will involve up to 9 months at a customer site located in Phoenix, AZ.
What You’ll Do
- Travel to customer sites on a moment’s notice to perform troubleshooting and repair functions, which may include long hours, nights, weekends, and holiday work.
- Complete a Field Service Report for each customer service call.
- Troubleshoot, repair, and maintain robot controllers, electrical control devices, mechanical units, transfer devices, and peripheral equipment.
- Maintain a service tool kit and documentation to facilitate rapid customer response.
- Provide telephone‑based troubleshooting support to customers to resolve robot or related peripheral equipment operational problems as needed.
- Program and edit robot and peripheral equipment paths to restore, maintain, or optimize system performance.
- Conduct electrical, hydraulic, and pneumatic debug, peripheral device programming, machine PLC programming, coordinate machine debug, power‑up, and machine validation.
- Install and repair industrial electronic equipment, including I/O networks, data highways, variable speed drives, and process control equipment, for a wide variety of automated control systems ranging from simple on/off control to robotics.
What You’ll Bring
- High school diploma or equivalent (required).
- Bachelor’s degree or equivalent experience, calculated as two (2) years of relevant work experience for each year of academic study (preferred).
- 3+ years of experience with automated equipment build, troubleshooting, and maintenance of automated/robotic cells.
- Experience in JR Automation or the automation industry is strongly preferred.
- Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred.
Skills You’ll Have
- Ability to discuss, diagnose, and repair robot operational and process problems as reported by the customer.
- Intermediate or expert proficiency in schematic interpretation.
- Robotics, electrical, troubleshooting, PLC, and HMI programming.
- Proven mechanical aptitude with a focus on safety and quality.
Other Details
- Travel up to 75% of the time may be required, including domestic and international projects.
- Ability to complete Lock Out Tag Out training while employed at JR.
- Requirement to successfully complete a 10‑panel drug screen, physical examination, and background check.
Equal Opportunity Employer (EOE) – Females/Minorities/Protected Veterans/Individuals With Disabilities.
Field Service Engineer II employer: JR Automation
At JR Automation, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Field Service Engineer II, you will benefit from extensive training opportunities and the chance to work on cutting-edge automation solutions in the vibrant city of Phoenix, AZ. Our commitment to employee growth, coupled with competitive compensation and a supportive team environment, makes us an ideal choice for those seeking meaningful and rewarding careers in the automation industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer II
✨Tip Number 1
Network like a pro! Reach out to your connections in the automation industry, especially those who have experience with Beckhoff systems. They might know about job openings or can even refer you directly to hiring managers.
✨Tip Number 2
Get hands-on! If you can, try to gain some practical experience with automated equipment or robotic cells before applying. This will not only boost your confidence but also make you stand out during interviews.
✨Tip Number 3
Prepare for the unexpected! Since this role involves travelling and troubleshooting on-site, be ready to discuss how you handle pressure and adapt to changing situations. Share specific examples from your past experiences.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to highlight your relevant skills and experiences that align with the Field Service Engineer II role when you apply.
We think you need these skills to ace Field Service Engineer II
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with automated equipment and troubleshooting. We want to see how your skills match up with the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background in robotics and automation makes you a perfect fit. We love hearing your story, so make it personal!
Show Off Your Technical Skills:Since this role requires a heavy controls background, be sure to mention your experience with Beckhoff systems and any other relevant technical skills. We’re looking for someone who can hit the ground running, so highlight your expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at JR Automation
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of automation solutions, especially Beckhoff systems. Be ready to discuss your experience with troubleshooting and maintaining robotic cells, as well as any specific projects you've worked on that relate to the job.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and repaired operational problems in the past. Think of specific scenarios where you had to troubleshoot under pressure, as this role will require quick thinking and adaptability.
✨Demonstrate Your Communication Skills
Since you'll be providing telephone-based support, practice explaining complex technical issues in simple terms. Being able to communicate effectively with customers is key, so think about how you can convey your ideas clearly during the interview.
✨Be Ready for Travel Questions
With travel being a big part of the job, be prepared to discuss your flexibility and willingness to work long hours or weekends. Share any previous experiences where you had to travel for work and how you managed your time and responsibilities.
