At a Glance
- Tasks: Travel to customer sites to troubleshoot and repair automation solutions.
- Company: Join a leading automation company with a focus on innovation.
- Benefits: Competitive pay, travel opportunities, and hands-on experience in automation.
- Other info: Dynamic role with extensive travel and growth potential.
- Why this job: Make a real impact by solving complex automation challenges.
- Qualifications: High school diploma required; 3+ years in automated equipment preferred.
The predicted salary is between 40000 - 50000 € per year.
As a Field Service Engineer II, you will travel to customer sites to work on various automation solutions, including material handling systems, assembly lines, robotic welding cells, and more. Your primary responsibilities include repairing, retrofitting, designing, building, programming, and deploying custom automated equipment and solutions. Heavy controls background and experience with Beckhoff systems preferred. This role will involve up to 9 months at a customer site located in Phoenix, AZ.
What You’ll Do
- Travel to customer sites on a moment’s notice to perform troubleshooting and repair functions, which may include long hours, nights, weekends, and holiday work.
- Complete a Field Service Report for each customer service call.
- Troubleshoot, repair, and maintain robot controllers, electrical control devices, mechanical units, transfer devices, and peripheral equipment.
- Maintain a service tool kit and documentation to facilitate rapid customer response.
- Provide telephone‑based troubleshooting support to customers to resolve robot or related peripheral equipment operational problems as needed.
- Program and edit robot and peripheral equipment paths to restore, maintain, or optimize system performance.
- Conduct electrical, hydraulic, and pneumatic debug, peripheral device programming, machine PLC programming, coordinate machine debug, power‑up, and machine validation.
- Install and repair industrial electronic equipment, including I/O networks, data highways, variable speed drives, and process control equipment, for a wide variety of automated control systems ranging from simple on/off control to robotics.
What You’ll Bring
- High school diploma or equivalent (required).
- Bachelor’s degree or equivalent experience, calculated as two (2) years of relevant work experience for each year of academic study (preferred).
- 3+ years of experience with automated equipment build, troubleshooting, and maintenance of automated/robotic cells.
- Experience in JR Automation or the automation industry is strongly preferred.
- Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred.
Skills You’ll Have
- Ability to discuss, diagnose, and repair robot operational and process problems as reported by the customer.
- Intermediate or expert proficiency in schematic interpretation.
- Robotics, electrical, troubleshooting, PLC, and HMI programming.
- Proven mechanical aptitude with a focus on safety and quality.
Other Details
- Travel up to 75% of the time may be required, including domestic and international projects.
- Ability to complete Lock Out Tag Out training while employed at JR.
- Requirement to successfully complete a 10‑panel drug screen, physical examination, and background check.
Equal Opportunity Employer (EOE) – Females/Minorities/Protected Veterans/Individuals With Disabilities.
Field Service Engineer II in Bracknell employer: JR Automation
As a Field Service Engineer II at our company, you will join a dynamic team that values innovation and excellence in automation solutions. With a strong emphasis on employee growth, we offer extensive training opportunities and a supportive work culture that encourages collaboration and problem-solving. Located in Phoenix, AZ, you'll enjoy the vibrant local community while working on cutting-edge technology that makes a real impact in various industries.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer II in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections in the automation industry, especially those who work with Beckhoff systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or networking events, bring along examples of your work. A portfolio showcasing your troubleshooting and programming prowess can really make you stand out.
✨Tip Number 3
Be ready for anything! Since this role involves travel and on-the-spot problem-solving, practice your troubleshooting skills. Prepare for technical interviews by brushing up on your knowledge of robot controllers and PLC programming.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure your application reflects your hands-on experience with automated equipment and your ability to work under pressure. Let’s get you that Field Service Engineer II role!
We think you need these skills to ace Field Service Engineer II in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with automated equipment and troubleshooting. We want to see how your skills match up with the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background in robotics and automation makes you a perfect fit. Keep it engaging and personal – we love to see your personality come through!
Show Off Your Technical Skills:Since this role requires a heavy controls background, make sure to mention your experience with Beckhoff systems and any other relevant technical skills. We’re looking for someone who can hit the ground running, so highlight your expertise in programming and troubleshooting.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at JR Automation
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around automation solutions and Beckhoff systems. Be ready to discuss specific projects you've worked on, focusing on troubleshooting and repairs. This will show that you’re not just familiar with the equipment but can also handle real-world challenges.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like troubleshooting a robot controller on-site. Think of examples from your past experience where you successfully diagnosed and resolved issues. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll need to communicate effectively with customers. Practice explaining complex technical concepts in simple terms. During the interview, highlight instances where you provided telephone-based support or wrote detailed Field Service Reports.
✨Emphasise Your Flexibility
Since the role involves travel and potentially long hours, be prepared to discuss your availability and willingness to adapt to different schedules. Share any previous experiences where you had to be flexible, whether it was working late or travelling on short notice, to show you’re ready for the demands of the job.
