At a Glance
- Tasks: Lead strategy for customer adoption and readiness in a digital-first finance environment.
- Company: Kinexys, a pioneering fintech redefining customer journeys.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and excellence.
- Why this job: Make a real impact on customer experiences in the fast-paced fintech industry.
- Qualifications: Proven leadership in customer experience and strong collaboration skills.
The predicted salary is between 90000 - 135000 £ per year.
Kinexys is redefining finance with real-time, digital-first customer journeys. We are seeking a Vice President in Kinexys Business Operations (Customer Experience & Organizational Readiness) to lead strategy and execution for customer adoption and readiness.
You will partner with Product, Technology, Service, and Sales to translate product innovation into measurable outcomes—faster onboarding, higher adoption, better service experiences—and you will build scalable playbooks and governance.
VP, Customer Experience & Readiness — Fintech Ops employer: JPMorganChase
JPMorganChase is an exceptional employer, offering a dynamic work environment in Greater London where innovation thrives. With a strong commitment to diversity and inclusion, employees benefit from collaborative agile teams, extensive professional development opportunities, and the chance to work on cutting-edge technology products that shape the future of finance. Join us to be part of a culture that values your contributions and supports your growth.
