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For Companies At a Glance
- Tasks: Support regulatory compliance applications and ensure optimal system performance.
- Company: Join J.P. Morgan, a global leader in financial services.
- Benefits: Full-time role with competitive salary and diverse work environment.
- Why this job: Make an impact in tech while ensuring compliance in finance.
- Qualifications: Degree in engineering or computer science; experience in application support.
- Other info: Dynamic team with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Technology Support III – Regulatory Compliance Application Support at JPMorgan Chase. Role focuses on regulatory compliance application support within the Regulatory Compliance Surveillance Application Support team, maintaining systems crucial to daily operations.
Responsibilities
- Engage in the management of incidents, problems, and changes to support full stack technology systems, applications, and infrastructure. Identify, analyze, and resolve issues to ensure optimal performance and reliability across all components.
- Utilize APM tools such as GENEOS, Dynatrace, Grafana, Datadog, and Splunk to oversee daily batch processes and promptly address issues.
- Provide comprehensive application service delivery to support successful business operations, focusing on regulatory reporting requirements.
- Implement and execute policies and procedures to maintain operational stability and ensure system availability.
- Monitor production environments for anomalies, resolve data quality issues in regulatory reporting, and enhance the use of standard observability tools while adhering to SLA requirements.
- Escalate and communicate issues and solutions to business and technology stakeholders, actively participating in stability and governance meetings.
- Drive initiatives for automation and reduce manual workload (TOIL) to optimize processes and improve efficiency.
Required Qualifications, Capabilities And Skills
- Must have a bachelor’s or master’s degree in engineering, computer science or information systems.
- Experienced in application development and/or production support in finance domain.
- Technically hands-on with Linux, scripting (Shell, Python and/or Perl) and database systems (Oracle SQL/PLSQL).
- Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed.
- Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software.
- Quick thinker, problem solver (even under pressure) and a fast learner in a constantly changing environment.
- Ability to automate and build tools for improved productivity, or eagerness to learn it.
Preferred Qualifications, Capabilities And Skills
- Programming experience in any modern language would be a great plus.
- Exposure to AWS Cloud and Kafka would be a plus.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes and provide accommodations for applicants’ religious practices, beliefs, and disability needs.
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Information Technology
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Technology Support III - Regulatory Compliance Application Support employer: JPMorganChase
Contact Detail:
JPMorganChase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Support III - Regulatory Compliance Application Support
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews by practising common tech support scenarios. Brush up on your problem-solving skills and be ready to showcase how you’d handle real-life issues. We want to see you shine under pressure!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and interests. Check out our website for roles that excite you, and tailor your approach to show why you’re a perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and helps build a connection with your interviewers.
We think you need these skills to ace Technology Support III - Regulatory Compliance Application Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience with application support and any relevant technologies like Linux, Python, or SQL. We want to see how your skills match what we're looking for!
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve solved problems under pressure. We love quick thinkers who can tackle challenges head-on, so let us know how you’ve done this in the past.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express your interest in the role and why you’d be a great fit without rambling on.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to fill out all the necessary details to showcase your skills effectively!
How to prepare for a job interview at JPMorganChase
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like APM tools and scripting languages. Brush up on your knowledge of Linux, Oracle SQL, and any programming languages you’ve worked with. Being able to discuss your hands-on experience confidently will impress the interviewers.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled issues in past roles, especially under pressure. Think about times when you identified a problem, implemented a solution, and what the outcome was. This will demonstrate your quick-thinking abilities and problem-solving mindset.
✨Understand Regulatory Compliance
Familiarise yourself with regulatory compliance concepts relevant to the finance domain. Be ready to discuss how you can contribute to maintaining operational stability and ensuring system availability. Showing that you understand the importance of compliance will set you apart from other candidates.
✨Be Ready to Discuss Automation
Since the role involves driving initiatives for automation, think about any past experiences where you’ve automated processes or improved efficiency. If you haven’t had much experience, express your eagerness to learn and adapt. This shows your proactive attitude towards optimising workflows.
