At a Glance
- Tasks: Lead innovative AI projects and shape the future of operational excellence.
- Company: Join J.P. Morgan, a global leader in financial services.
- Benefits: Diverse workplace, competitive salary, and opportunities for growth.
- Other info: Be part of a culture that values innovation and collaboration.
- Why this job: Make a real impact in a dynamic environment with cutting-edge technology.
- Qualifications: Experience in managing complex projects and engaging with technical teams.
The predicted salary is between 60000 - 80000 £ per year.
Job Description
Join us as we transform operations with agentic AI systems that scale across Markets Operations and Commercial & Investment Bank Functions.
You will play a pivotal role in delivering complex portfolios, partnering with senior leaders, and shaping the operating model for an agent-first organisation.
This is your opportunity to make a lasting impact, drive innovation, and help define the future of operational excellence.
We value your ability to balance strategic vision with hands‑on delivery.
Be part of a team where your leadership and expertise will be celebrated.
As a Principal Technical Program Manager in the Commercial & Investment Bank Digital & Platform Services team you will drive the delivery portfolio across multiple workstreams and communicate progress and impact to senior stakeholders.
You will partner closely with leadership to shape the operating model for agent‑first operations, ensuring reliable and visible execution.
Your role will focus on making a complex portfolio run smoothly, while also contributing to strategy and organisational design.
You will help foster a culture of innovation and operational excellence within the team.
- Job Responsibilities
- Maintain a trusted release calendar spanning all delivery streams, with clear dependencies and milestones.
- Track delivery status, surface slippage and blockers early, and drive resolution.
- Establish and enforce consistent delivery and governance practices for technical teams.
- Manage cross-functional and matrixed dependencies with operations, technology, control, and product partners.
- Own the cadence and content of progress reporting to senior management.
- Translate technical delivery into outcomes for executive audiences and strategy into terms for researchers and engineers.
- Package and communicate wins, learnings, and risks to make impact visible.
- Own the metrics framework covering quality, performance, and business impact.
- Facilitate AI governance processes, ensuring initiatives progress in line with review and policy frameworks.
- Partner with leadership to develop and operationalise vision and roadmaps for agent‑first operations.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive‑ready reporting, validating outputs and handling data according to sensitivity requirements.
- Promotes reuse‑first, AI‑assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.
- Required Qualifications, Capabilities, And Skills
- Demonstrated experience running complex, multi-stream delivery within high‑stakes environments.
- Fluency in software delivery, data, and AI to engage with technical teams and assess delivery risk.
- Proven contribution to operating model, organisational design, or transformation strategy.
- Ability to motivate and align cross-functional and matrixed teams without direct authority.
- Resilience in leading through adversity and shifting priorities.
- Demonstrated experience using enterprise‑authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI‑assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Preferred Qualifications, Capabilities, And Skills
- Experience in operationalising strategy into sequenced, fundable, and trackable roadmaps.
- Background in facilitating planning and tracking of budgets and headcount.
- Familiarity with AI governance processes and frameworks.
- Experience leading and developing programme management and PMO teams.
- Ability to use data to inform prioritisation and resource allocation.
- Experience in managing stakeholder communication and reporting.
- Knowledge of organisational design and transition planning.
ABOUT US
Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
Our first‑class business in a first‑class way approach to serving clients drives everything we do.
We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Visit our FAQs for more information about requesting an accommodation.
About The Team
Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments.
Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries.
The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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StudySmarter Expert Advice🤫
We think this is how you could land Technical Program Manager, Applied AI
✨Tap into Campus Networks
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We think you need these skills to ace Technical Program Manager, Applied AI
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JPMorganChase.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on JPMorganChase's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at JPMorganChase
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JPMorganChase.
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Since this is a full-time position, employers at JPMorganChase will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former JPMorganChase employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
