At a Glance
- Tasks: Build and run AWS-native services for real-time Agent Assist workflows.
- Company: Join J.P. Morgan, a global leader in financial services.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Collaborative team environment with excellent career advancement opportunities.
- Why this job: Make an impact in digital banking with cutting-edge technology.
- Qualifications: 5+ years in software engineering, strong AWS and Terraform skills required.
The predicted salary is between 60000 - 80000 £ per year.
Chase UK is transforming digital banking with intuitive, customer-first journeys on a modern platform backed by the trust and scale of JPMorgan Chase. As a Software Engineer III within the International Consumer Bank, you will join a collaborative, diverse, and geographically distributed team. You will engineer the AWS foundation and runtime services that power Agent Assist, partnering with backend and Salesforce teams while meeting high expectations for security, reliability, and operational discipline.
Responsibilities
- You will build and run AWS-native services and infrastructure that enable real-time, event-driven Agent Assist workflows, including streaming and serverless components using AWS Kinesis Data Streams and AWS Lambda, and contribute to designs that balance customer experience, risk controls, and maintainability.
- You will own the infrastructure-as-code operating model using Terraform, including module design, environment management, state controls, automated plan/apply workflows, and peer-reviewed change management aligned to regulated expectations.
- You will implement and improve CI/CD pipelines and release governance, including automated testing gates, artifact provenance, deployment strategies (for example blue/green or canary), and rollback practices.
- You will partner with backend engineering and Salesforce teams to integrate cloud services into end-to-end agent journeys, ensuring secure APIs, reliable event flows, and clear operational ownership.
- You will support LLM integration patterns (for example orchestration, routing, and safe invocation) while keeping primary accountability for dependable AWS platform foundations.
- You will operationalize reliability through observability (logs, metrics, traces), alerting, incident readiness, and service-level objectives, and drive performance tuning and cost optimization across compute, storage, and data transfer.
- You will implement and enforce security policies and controls including IAM least privilege, secrets management, encryption, audit logging, and policy-as-code.
- You will document architecture and operational runbooks, contribute to shared engineering standards, and participate in proof-of-concept initiatives that accelerate learning while protecting production stability.
Required Skills
- 5+ years of applied software engineering experience (or equivalent)
- Strong hands-on production experience on AWS, including at minimum S3 and IAM, plus core services AWS Lambda and AWS Kinesis Data Streams
- Experience with serverless and event-driven architectures
- Hands-on expertise with Terraform and infrastructure-as-code operating models (modules, state management, environment promotion, automated change workflows)
- Proven ability to design and run CI/CD pipelines with release governance, auditability, and automated testing gates
- Security-first mindset with experience implementing IAM least privilege, secrets handling, encryption, audit logging, and policy-as-code
- Strong collaboration and communication skills, including clear design documentation and operational runbooks
- Working proficiency with Python and/or Java, and experience building or supporting microservices
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent professional experience
Preferred Skills
- Experience supporting contact centre workflows or Agent Assist platforms
- Experience integrating with Salesforce and other enterprise systems
- Familiarity with SRE practices, observability, and operating services to defined SLOs
- Experience integrating LLMs into production systems (orchestration, guardrails, monitoring)
- Familiarity with additional AWS services used in secure platforms (for example API Gateway and VPC)
- Experience with deployment strategies and release governance in regulated environments
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
About the Team
Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
Software Engineer III - AWS employer: JPMorganChase
At J.P. Morgan, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Corporate Technology team. As a Software Engineer III in the heart of London, you'll benefit from extensive professional growth opportunities, competitive compensation, and a commitment to diversity and inclusion, all while contributing to transformative digital banking solutions that impact clients globally.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III - AWS
✨Tip Number 1
Network like a pro! Reach out to current employees at Chase UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role like Software Engineer III. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the technical interview by brushing up on your AWS skills. Make sure you can confidently discuss AWS Lambda, Kinesis Data Streams, and Terraform. Practise coding challenges and system design questions that are relevant to the role.
✨Tip Number 3
Showcase your projects! If you've worked on any AWS-native services or CI/CD pipelines, be ready to talk about them in detail. Use real examples to demonstrate your problem-solving skills and how you’ve implemented security-first practices.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Chase UK team.
We think you need these skills to ace Software Engineer III - AWS
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Software Engineer III role. Highlight your AWS experience, especially with services like Lambda and Kinesis Data Streams. We want to see how your skills align with our needs!
Showcase Your Projects:Include specific projects where you've implemented infrastructure-as-code using Terraform or built CI/CD pipelines. We love seeing real examples of your work that demonstrate your hands-on experience.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to explain your contributions in previous roles. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at JPMorganChase
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge, especially around services like AWS Lambda and Kinesis Data Streams. Be ready to discuss how you've used these in past projects, as well as any challenges you faced and how you overcame them.
✨Showcase Your Infrastructure-as-Code Skills
Since Terraform is a key part of the role, prepare to talk about your experience with infrastructure-as-code. Bring examples of how you've designed modules, managed state, and implemented automated workflows. This will show that you can hit the ground running.
✨Demonstrate Your CI/CD Expertise
Be ready to discuss your experience with CI/CD pipelines. Talk about the release governance practices you've implemented, including automated testing gates and rollback strategies. This will highlight your ability to maintain high standards in software delivery.
✨Communicate Clearly and Collaboratively
Given the collaborative nature of the team, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in simple terms, and be ready to discuss how you've worked with cross-functional teams in the past.
