At a Glance
- Tasks: Shape the future of private banking by designing user-centric digital experiences.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Be part of a team that values diversity and inclusion while driving industry-leading solutions.
- Why this job: Make a lasting impact on client experiences in a dynamic, collaborative environment.
- Qualifications: 7+ years in product design, strong communication skills, and expertise in Figma.
The predicted salary is between 80000 - 100000 £ per year.
Are you ready to shape the future of private banking for US clients at the world’s premier global financial institution? We’re seeking a strategic and innovative Senior Product Designer to help drive the evolution of our US prospect onboarding and client-facing authenticated digital experience. In this impactful role, you will be at the forefront of redefining how our clients learn about and interact with the Private Bank, delivering seamless, user-centric digital experiences that set new standards for the industry.
This is a player/coach role: you’ll remain hands‑on in UX/UI delivery while also coaching and elevating other designers through direction‑setting, critique, and standards of craft. As a VP‑level designer, you’ll combine strong hands‑on craft with the ability to influence product direction, align senior stakeholders, and raise design quality across teams. Your expertise will be instrumental in translating complex financial journeys into intuitive, elegant solutions that strengthen client‑advisor relationships and deliver measurable impact.
You will also lead and contribute to visioning work (north star concepts, future‑state journeys, and experience strategy) to help shape the product pipeline—connecting long‑term experience outcomes to near‑term roadmaps. If you are passionate about experience design, eager to deliver transformative solutions, and ready to make a lasting impact on the future of private banking, we invite you to join our global design team to help define the next era of digital client experiences.
Job Responsibilities
- Execute UX/UI design work for the authenticated digital experience for US private banking clients, translating complex financial challenges into simple, elegant, and user‑centered solutions.
- Deliver high‑quality design assets, prototypes, and specifications, ensuring a high standard of craft and attention to detail across projects.
- Player/coach leadership: Provide day‑to‑day design leadership through mentoring, pairing, critique, and raising the bar on craft; model best practices in interaction design, visual design, and storytelling.
- Design using both existing design systems and contribute to the development of new and emerging design systems to ensure consistency, scalability, and innovation across digital products.
- Collaborate with multiple product managers and cross‑functional teams to implement design solutions that align with business goals and deliver cohesive, high‑impact experiences.
- Lead and contribute to experience visioning to establish north star and to share to senior leaders and stakeholders.
- Present and articulate design decisions to senior stakeholders and leadership.
- Advocate for user‑centered design, accessibility, and inclusive practices, ensuring every product delivers exceptional value.
- Apply the latest AI, emerging technologies, and industry trends to keep our products at the cutting edge of digital finance.
Required Qualifications
- Portfolio link required in resume (please include passwords if protected).
- Bachelor’s degree in design or equivalent practical experience.
- 7+ years of experience in experience or product design, with a proven track record of executing and delivering user‑friendly solutions and scaling digital products.
- Experience designing for a consumer or financial services setting or another regulated, data‑dense industry.
- Strong team collaboration and communication skills.
- Ability to deliver high‑quality UI through hands‑on design and creative execution.
- Exceptional communication skills, with the ability to influence and inspire.
- Strong skills in stakeholder management and cross‑functional collaboration, with experience partnering with multiple product managers and teams and engaging with product leadership at the highest level.
- Expertise in Figma and hands‑on usability testing.
- Experience in leveraging AI tooling to drive craft, rapid prototyping and partnering with product and technology partners.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
About The Team
J.P. Morgan Asset & Wealth Management delivers industry‑leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. The Digital team is dedicated to creating innovative, industry‑leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money.
Senior Product Designer– Client Experience, Private Bank Digital, Vice President employer: JPMorganChase
At J.P. Morgan, we pride ourselves on being a premier global financial institution that values innovation and collaboration. As a Senior Product Designer in our Private Bank Digital team, you will thrive in a dynamic work culture that fosters creativity and professional growth, while enjoying comprehensive benefits and a commitment to diversity and inclusion. Join us to make a meaningful impact on the future of private banking, surrounded by talented professionals in a supportive environment that champions your development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Designer– Client Experience, Private Bank Digital, Vice President
✨Tip Number 1
Network like a pro! Reach out to current employees at J.P. Morgan or in the private banking sector. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Show off your portfolio! Make sure it’s polished and highlights your best UX/UI work. When you get the chance to chat with hiring managers, be ready to discuss how your designs have made a real impact.
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you’d tackle complex financial challenges and translate them into user-friendly solutions. We want to see your thought process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and shaping the future of private banking.
We think you need these skills to ace Senior Product Designer– Client Experience, Private Bank Digital, Vice President
Some tips for your application 🫡
Showcase Your Portfolio:Make sure to include a link to your portfolio in your resume. This is your chance to shine and show us what you've got! If it's password protected, don't forget to share the password so we can check it out.
Tailor Your Application:Take a moment to customise your application for this role. Highlight your experience in UX/UI design, especially in financial services or similar industries. We want to see how your skills align with our mission to create user-centric digital experiences.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to describe your experience and achievements. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at JPMorganChase
✨Know Your Portfolio Inside Out
Make sure you can discuss every piece in your portfolio with confidence. Highlight how each project showcases your ability to translate complex financial challenges into user-friendly designs, as this aligns perfectly with the role's requirements.
✨Understand the Company’s Design Philosophy
Research J.P. Morgan's approach to design and their commitment to user-centred solutions. Be prepared to discuss how your design principles align with theirs, especially regarding accessibility and inclusivity in digital experiences.
✨Prepare for Stakeholder Engagement
Since this role involves influencing senior stakeholders, practice articulating your design decisions clearly and persuasively. Think of examples where you've successfully collaborated with product managers and cross-functional teams to achieve business goals.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest AI tools and emerging technologies in design. Be ready to discuss how you can leverage these innovations to enhance the client experience in private banking, showing that you're not just a designer but a forward-thinking strategist.
