JP Morgan Chase in Edinburgh seeks a Fraud Case Investigator to lead complex investigations, applying Payment Services Regulations and reimbursement frameworks to reach fair outcomes for customers and the firm.
You will own end-to-end case management, support vulnerable customers with education and aftercare, and collaborate with stakeholders while maintaining rigorous, evidence-based decision making.
Senior Fraud Case Investigator: Protect Customers employer: JPMorganChase
J.P. Morgan Europe Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the financial sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to professional development, all while contributing to impactful consumer banking initiatives. Working here means being part of a prestigious institution that values insights and empowers its team members to drive meaningful change.