Sales Fulfillment

Sales Fulfillment

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales growth by managing implementation requests and ensuring accurate billing.
  • Company: Join J.P. Morgan, a global leader in financial services with a focus on diversity.
  • Benefits: Gain valuable experience, competitive pay, and opportunities for career advancement.
  • Why this job: Make a real impact in a fast-paced environment while learning about Payments products.
  • Qualifications: Strong communication skills and proficiency in Microsoft Office required.
  • Other info: Dynamic team culture with a commitment to inclusion and professional development.

The predicted salary is between 36000 - 60000 Β£ per year.

JOB DESCRIPTION

Do you enjoy providing support to achieve sales and portfolio growth objectives? You have found the right team.

As a Sales Fulfillment Associate in the Sales Success Office, you will be a key player in our Payments Sales organization. Your contributions will directly impact our new sales targets and portfolio growth objectives through the submission of high-quality implementation requests. You will provide essential support to our Payment Sales Managers (PSMs) and Payment Client Managers (PCMs) by initiating implementations, ensuring accurate billing, rate implementation and credit setups while guaranteeing proper internal controls and policies are followed. You have the opportunity to develop a deep understanding of JP Morgan Payment products and skills, paving the way for a successful career within various Payments functions including Sales, Implementations, Product, Risk and Controls, and Client Service.

About the Sales Success Function: Our core focus is to drive business growth by ensuring successful sales efforts throughout the sales cycle, underpinned by disciplined process management and a robust risk framework. We achieve ongoing sales success through effective client management and seamless sales execution, delivering on client mandates and contractual obligations to retain and expand existing relationships while achieving desired business outcomes. Looking ahead, we empower the sales organization with the right processes, tools, communication, and training to consistently achieve and exceed their targets within a sound risk and controls environment.

Job responsibilities

  • Provide subject matter expertise, confirm scope of requests, products, and services
  • Initiate global implementation requests for new business with clients
  • Own process for simple and complex implementations
  • Coordinate with Sales and Implementations by providing day to day oversight of implementation of client change requests
  • Submit billing information; including billing adjustments
  • Conduct rate changes for clients as directed by client coverage teams.
  • Support ad-hoc requests (e.g., billing and pricing, rates, and credit inquiries)
  • Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience
  • Apply required control procedures

Required qualifications, capabilities and skills

  • Demonstrates the ability to understand Payments products, pricing philosophy, and billing process and procedures
  • Superior verbal and written communication skills with the ability to mobilize internal networks and resources
  • Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
  • Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and superior analytical and quantitative skills

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\’ and employees\’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan\’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Sales Fulfillment employer: JPMorganChase

At J.P. Morgan, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the Payments Sales organization. Our commitment to employee growth is evident through comprehensive training programs and diverse career pathways, ensuring that you can develop your skills and advance your career in a supportive environment. Located in a vibrant city, we provide our employees with competitive benefits and a strong focus on diversity and inclusion, making J.P. Morgan a truly rewarding place to work.
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Contact Detail:

JPMorganChase Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Sales Fulfillment

✨Tip Number 1

Network like a pro! Reach out to current employees at JP Morgan through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by understanding the Payments products and services. Brush up on your knowledge about billing processes and client management strategies. The more you know, the more confident you'll feel!

✨Tip Number 3

Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks in a fast-paced environment. This will highlight your ability to thrive in the Sales Fulfillment role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at JP Morgan.

We think you need these skills to ace Sales Fulfillment

Subject Matter Expertise in Payments Products
Understanding of Pricing Philosophy
Billing Process and Procedures
Verbal Communication Skills
Written Communication Skills
Time Management
Organisational Skills
Planning Skills
Multitasking
Microsoft Office Proficiency (PowerPoint, Excel, Word)
Analytical Skills
Quantitative Skills
Process Improvement Initiatives
Client Management

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Fulfillment role. Highlight your relevant experience and skills that align with the job description, especially around payments products and client management.

Showcase Your Communication Skills: Since this role requires superior verbal and written communication skills, give examples in your application of how you've effectively communicated in past roles. This could be through managing client relationships or coordinating with teams.

Demonstrate Your Organisational Skills: Time management and multitasking are key in this fast-paced environment. Use your application to illustrate how you've successfully managed multiple tasks or projects simultaneously, ensuring deadlines were met.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at JPMorganChase

✨Know Your Payments Products

Before the interview, make sure you have a solid understanding of JP Morgan's Payment products. Familiarise yourself with their features, benefits, and how they fit into the broader financial services landscape. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.

✨Master the Art of Communication

Since this role requires superior verbal and written communication skills, practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully mobilised internal networks or resolved client issues in the past. This will showcase your ability to communicate effectively in a fast-paced environment.

✨Showcase Your Organisational Skills

Time management and organisational skills are crucial for this position. Be ready to discuss how you prioritise tasks and manage multiple responsibilities. You might even want to share specific tools or methods you use to stay organised, as this will highlight your ability to thrive under pressure.

✨Prepare for Process Improvement Discussions

The role involves participating in process improvement initiatives, so think about any experiences you've had in streamlining workflows or enhancing client experiences. Prepare to discuss these examples during the interview, as it will demonstrate your proactive approach to improving processes and your commitment to delivering exceptional client service.

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