At a Glance
- Tasks: Lead product development for innovative fintech solutions that truly impact customers.
- Company: Join a dynamic team at J.P. Morgan, a global leader in financial services.
- Benefits: Enjoy competitive pay, diverse culture, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Be at the forefront of fintech innovation and make a real difference.
- Qualifications: Experience in product management and a passion for technology and customer insights.
The predicted salary is between 60000 - 80000 £ per year.
Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.
As a Product Manager at JPMorganChase within the Cards Platform team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy, and have a passion for fintech innovations. You thrive in working on high-impact projects that require clear communication and expectation setting across cross-functional teams, and working hands-on with customers on requirement development, technology implementation, and go-live activities.
While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.
Job Responsibilities- Be the voice of customers in your product and API designs, and play an active role in designing a product development process that engages customer point-of-view and insights frequently.
- Own key customer journeys, with deep understanding for their jobs-to-done and pain points from sales engagement, integrations, all the way to business-as-usual post-launch operations.
- Represent the product internally and work closely with peer teams to identify dependencies and align execution, ensuring any shared customers are shielded from unnecessary coordination complexity.
- Gather and write product requirements through collaborative stakeholder partnerships (engineering, design & research, legal, controls, and peer product teams, etc.).
- Shape visions alongside execution goals (via OKRs) to ensure the team stays inspired while iteratively delivering.
- Develop and run Agile ceremonies such as sprint planning and standups alongside engineering leads.
- Facilitate new business approvals process, product reviews, policy and compliance checks for both product and complementary operational processes, market research, and go-to-market activities.
- Advocate for platform thinking to ensure the team is building with scale, extensibility, and reusability in mind, while striking a balance between commercial milestones.
- Communicate effectively and proactively with diverse senior leaders, to ensure alignment on goals and project progress alongside a clear overarching organizational objectives.
- Experience in a product management role building SaaS platforms in B2B businesses.
- Experience with platform/API products and related system design concepts in order to help translate the needs and requirements of the customers into a well-designed services.
- Experience with leading customer discovery efforts to deeply understand user needs, pain points, motivations to change, and decision processes.
- Domain knowledge in financial products, e.g. card issuing, lending, banking as a service, merchant acquiring, etc.
- Knowledge for the additional rigor around regulatory requirements that banks are subjected to.
- Self-starter, keen to take independent ownership and responsibility in their role.
- Appetite to learn new technologies and working closely in a fast-paced, cross-functional environment.
- Enjoy being hands-on in day-to-day functions to keep a new organization moving forward, which can include testing APIs, obtaining ad hoc customer feedback with supervision from research, designing and adjusting ways-of-working in a new team, etc.
- End-to-end knowledge with B2B product development and operation processes.
- Knowledge working with Cards Issuing, Processing, Wallets, and other Cards related domains.
Product Manager, Cards Platform & API Solutions employer: JPMorganChase
At JPMorgan Chase, we pride ourselves on being a people-first employer that fosters a collaborative and inclusive work culture. As a Product Manager within our innovative Cards Platform team, you'll have the opportunity to work on impactful projects in a dynamic environment that encourages personal and professional growth. With a strong commitment to diversity and a focus on nurturing talent, we empower our employees to make meaningful contributions while enjoying a range of benefits designed to support their well-being and career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, Cards Platform & API Solutions
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at JPMorgan Chase. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show your passion for fintech! When you get the chance to speak with someone from the team, share your ideas on how to improve customer experiences or innovate products. It shows you're not just looking for a job, but you genuinely care about making a difference.
✨Tip Number 3
Prepare for interviews by understanding the company's mission and values. Be ready to discuss how your skills align with their focus on collaboration and customer-centric solutions. We want to see that you fit into our people-first culture!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at JPMorgan Chase.
We think you need these skills to ace Product Manager, Cards Platform & API Solutions
Some tips for your application 🫡
Show Your Passion for Fintech:When you're writing your application, let your enthusiasm for fintech shine through! Share specific examples of how you've engaged with new technologies or innovative solutions in your previous roles. We love seeing candidates who are genuinely excited about the industry.
Be Customer-Centric:Remember, our mission is all about putting customers at the centre. In your application, highlight experiences where you've advocated for customer needs or improved user journeys. This will show us that you understand the importance of the customer voice in product management.
Collaborate and Communicate:Since we value collaboration, make sure to mention any cross-functional teamwork you've been a part of. Describe how you effectively communicated with different teams to achieve a common goal. This will demonstrate that you can thrive in our people-first environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and culture!
How to prepare for a job interview at JPMorganChase
✨Know Your Product Inside Out
Before the interview, dive deep into the products and services offered by the company. Understand their API solutions and how they solve real-world problems for customers. This will not only show your genuine interest but also help you articulate how your experience aligns with their mission.
✨Showcase Your Collaborative Spirit
Since the role emphasises teamwork and collaboration, be prepared to share examples of how you've successfully worked in cross-functional teams. Highlight your ability to communicate effectively with diverse stakeholders and how you’ve contributed to a positive team environment.
✨Demonstrate Your Customer-Centric Approach
Be ready to discuss how you’ve gathered customer insights in previous roles. Share specific methods you’ve used, like interviews or A/B testing, to understand user needs and pain points. This will illustrate your commitment to putting customers at the centre of product development.
✨Prepare for Agile Discussions
Familiarise yourself with Agile methodologies, as this role involves running Agile ceremonies. Be prepared to discuss your experience with sprint planning and standups, and how you’ve facilitated these processes in past projects. This will show that you can hit the ground running in a fast-paced environment.
