At a Glance
- Tasks: Lead product development for innovative financial solutions and enhance customer experiences.
- Company: Join a dynamic team at J.P. Morgan, a global leader in financial services.
- Benefits: Diverse and inclusive workplace with opportunities for growth and development.
- Other info: Collaborative environment that values diverse perspectives and encourages personal growth.
- Why this job: Make a real impact by solving customer problems with cutting-edge fintech products.
- Qualifications: Experience in product management and a passion for technology and finance.
The predicted salary is between 60000 - 80000 £ per year.
Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.
As a Product Manager at JPMorgan Chase within the Cards Platform team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy, and have a passion for fintech innovations. You thrive in working on high-impact projects that require clear communication and expectation setting across cross-functional teams, and working hands-on with customers on requirement development, technology implementation, and go-live activities.
While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.
Job Responsibilities- Be the voice of customers in your product and API designs, and play an active role in designing a product development process that engages customer point-of-view and insights frequently.
- Own key customer journeys, with deep understanding for their jobs-to-done and pain points from sales engagement, integrations, all the way to business-as-usual post-launch operations.
- Represent the product internally and work closely with peer teams to identify dependencies and align execution, ensuring any shared customers are shielded from unnecessary coordination complexity.
- Gather and write product requirements through collaborative stakeholder partnerships (engineering, design & research, legal, controls, and peer product teams, etc.).
- Shape visions alongside execution goals (via OKRs) to ensure the team stays inspired while iteratively delivering.
- Develop and run Agile ceremonies such as sprint planning and standups alongside engineering leads.
- Facilitate new business approvals process, product reviews, policy and compliance checks for both product and complementary operational processes, market research, and go-to-market activities.
- Advocate for platform thinking to ensure the team is building with scale, extensibility, and reusability in mind, while striking a balance between commercial milestones.
- Communicate effectively and proactively with diverse senior leaders, to ensure alignment on goals and project progress alongside a clear overarching organizational objectives.
- Experience in a product management role building SaaS platforms in B2B businesses.
- Experience with platform/API products and related system design concepts in order to help translate the needs and requirements of the customers into a well-designed services.
- Experience with leading customer discovery efforts to deeply understand user needs, pain points, motivations to change, and decision processes.
- Domain knowledge in financial products, e.g. card issuing, lending, banking as a service, merchant acquiring, etc.
- Knowledge for the additional rigor around regulatory requirements that banks are subjected to.
- Self-starter, keen to take independent ownership and responsibility in their role.
- Appetite to learn new technologies and working closely in a fast-paced, cross-functional environment.
- Enjoy being hands-on in day-to-day functions to keep a new organization moving forward, which can include testing APIs, obtaining ad hoc customer feedback with supervision from research, designing and adjusting ways-of-working in a new team, etc.
- End-to-end knowledge with B2B product development and operation processes.
- Knowledge working with Cards Issuing, Processing, Wallets, and other Cards related domains.
Product Manager - Cards Platform - Accelerator Business employer: JPMorganChase
At JPMorgan Chase, we pride ourselves on being a people-first organisation that fosters a collaborative and inclusive work culture. As a Product Manager in our innovative Cards Platform team, you'll have the opportunity to work on impactful projects that not only challenge your skills but also contribute to real-world solutions for our customers. With a strong emphasis on employee growth, diversity, and a commitment to excellence, we provide a dynamic environment where you can thrive and make a meaningful difference.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Cards Platform - Accelerator Business
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at JPMorganChase. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding the company culture and values. Show how your passion for fintech aligns with their mission to put customers first.
✨Tip Number 3
Practice your storytelling skills. Be ready to share specific examples of how you've tackled challenges in product management, especially in collaborative settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your commitment to joining the team.
We think you need these skills to ace Product Manager - Cards Platform - Accelerator Business
Some tips for your application 🫡
Show Your Passion for Fintech:When you're writing your application, let your enthusiasm for fintech shine through! We want to see how your curiosity and passion align with our mission to create innovative products that solve real-world problems.
Be Customer-Centric:Make sure to highlight your experience in understanding customer needs. We’re all about putting customers at the centre, so share examples of how you've gathered insights and translated them into successful product features.
Collaborate Like a Pro:Since we value collaboration, mention any experiences where you worked closely with cross-functional teams. Show us how you’ve effectively communicated and aligned goals to drive projects forward.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at JPMorganChase
✨Know Your Product Inside Out
Before the interview, dive deep into the products and services offered by the company. Understand their customer journeys, pain points, and how your role as a Product Manager can enhance these experiences. This will show your genuine interest and help you articulate how you can contribute to their mission.
✨Showcase Your Collaborative Spirit
Since the role emphasises teamwork, be prepared to discuss examples of how you've successfully collaborated with cross-functional teams in the past. Highlight your experience in Agile environments and how you’ve facilitated communication between different stakeholders to achieve common goals.
✨Demonstrate Your Curiosity
The company values curiosity, so come ready with questions that reflect your eagerness to learn and innovate. Ask about their approach to customer discovery or how they gather insights for product development. This not only shows your interest but also aligns with their people-first culture.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to think on your feet. Practice articulating your thought process when tackling challenges related to product management, such as prioritising features or handling customer feedback. This will demonstrate your solution-oriented mindset.
