At a Glance
- Tasks: Design modern user experiences for web and mobile, focusing on clarity and usability.
- Company: Join JPMorgan Chase, a global leader in financial services with a commitment to innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on quality and inclusivity.
- Why this job: Make a real impact by shaping user experiences on a high-impact platform.
- Qualifications: 5+ years in product/UX design with strong visual/UI skills.
The predicted salary is between 54000 - 66000 £ per year.
As a Product Designer (Experience Design) Senior Associate on the JPMM Platform team within Digital Markets (CIB), you will help shape the end-to-end user experience of a high-impact platform used to engage with markets content, tools, and workflows. You'll blend strong visual/UI craft with interaction design and systems thinking; turning complex requirements and data-heavy experiences into clear, intuitive, and trustworthy interfaces.
You will partner closely with Product, Engineering, and cross-functional stakeholders across Markets to deliver consistent, accessible experiences at scale. This is a role for a designer who can zoom from concept to pixel: setting a high bar for UI quality while also navigating ambiguity, iterating quickly, and shipping work that measurably improves the platform.
The JPMM Platform team sits within Digital Markets in the Commercial & Investment Bank (CIB). We own products within the platform outright, as well as build and evolve the platform foundations and shared experiences that power digital markets journeys - spanning navigation, information architecture, and core UX/UI patterns that teams rely on to deliver new capabilities quickly and safely. The work is fast-paced, detail-oriented, and highly collaborative, with a strong emphasis on quality, consistency, and outcomes.
Job Responsibilities
- Design elegant, modern user experiences for web and mobile across the JPMM platform, maintaining a high bar for user experience, including visual design, layout, typography, and interaction polish.
- Translate complex requirements into clear user flows, wireframes, prototypes, and production-ready UI specifications; balancing speed, quality, and scalability.
- Design AI-enabled experiences that help users understand, trust, and effectively act on model-driven outputs (e.g., explanations, confidence/quality signals, human-in-the-loop review, fallbacks, and error states).
- Partner with Product, Engineering, and relevant partners to define how experiences, solutions and AI outputs are presented, evaluated, and incorporated into end-to-end platform workflows.
- Use AI thoughtfully within your own design workflow to accelerate exploration, synthesis, and iteration (e.g., rapid ideation, content variations, prototyping support), while applying strong judgment, quality control, and appropriate governance for regulated environments.
- Drive platform-wide consistency through reusable patterns and design-system-first execution; contribute components, patterns, and guidance that enable other teams to ship high-quality experiences faster.
- Collaborate across teams to align experiences end-to-end, proactively identifying UX debt and opportunities to simplify, standardize, and improve usability.
- Work with Research and Insights teams to conduct and incorporate user research and usability testing (formal and lightweight), and use qualitative + quantitative inputs to inform design decisions.
- Ensure inclusive, accessible experiences by applying accessibility standards and designing for diverse users and contexts.
Required Qualifications, Capabilities, And Skills
- 5+ years of product/UX design experience delivering digital products and services (with clear evidence of shipped work).
- Strong visual/UI design capabilities: composition, typography, spacing, color, UI states, interaction details, and production-quality specs.
- Proven experience designing complex, multi-step workflows and/or data-intensive experiences (dashboards, tools, enterprise platforms, etc.).
- Proficiency with modern design and prototyping tools (e.g., Figma), plus comfort collaborating with engineers using handoff best practices; familiarity with front-end constraints and design-for-build.
- Experienced in scaled Agile / enterprise ways of working, aligning design across squads while maintaining quality, consistency, and pace.
- Demonstrated experience leveraging and maintaining design systems: applying component libraries effectively, evolving patterns responsibly, and documenting usage to support scale and consistency.
- Understanding of inclusive design principles and accessibility guidelines, with a track record of applying them in shipped products.
- Strong communication and stakeholder management skills—able to explain design decisions, incorporate feedback, and align teams without losing craft quality.
Preferred Qualifications, Capabilities, And Skills
- Experience in financial services, capital markets, or other regulated enterprise environments.
- Experience designing AI-enabled and/or automation-supported workflows (e.g., recommender experiences, summarization, assisted decisioning, human-in-the-loop patterns).
- Experience designing platform foundations (navigation, IA frameworks, shared patterns, onboarding, permissions-aware UX, etc.).
- Familiarity with markets concepts and user contexts (e.g., fast scanning, credibility/trust, time-sensitive decisioning).
- Experience partnering with distributed teams and building alignment across multiple product areas.
JPMorganChase is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Product designer employer: JPMorganChase
J.P. Morgan Europe Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the financial sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to professional development, all while contributing to impactful consumer banking initiatives. Working here means being part of a prestigious institution that values insights and empowers its team members to drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Product designer
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at JPMorganChase for a Product designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like JPMorganChase before they go live!
We think you need these skills to ace Product designer
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Product designer at JPMorganChase, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work JPMorganChase does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to JPMorganChase. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at JPMorganChase.
How to prepare for a job interview at JPMorganChase
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with JPMorganChase, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. JPMorganChase might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at JPMorganChase!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what JPMorganChase is looking for.
