Product Associate - AI Solutions & Business Enablement

Senior Product Associate – AI Solutions and Business Enablement

The AI Solutions and Business Enablement team within the Chief Data and Analytics Office (CDAO) at JPMorgan Chase & Co. (JPMC) seeks an innovative Senior Product Associate to drive the evolution and expansion of LLM Suite, the firm’s award‑winning flagship GenAI capability serving over 200,000 employees.

Job Responsibilities

• Collaborate with senior stakeholders and project teams to identify solutions and execute the firm’s top AI / ML use‑case priorities.
• Support adoption and product management efforts for LLM Suite, driving delivery of key features and ensuring alignment with strategic goals.
• Identify and prioritize business challenges that can benefit from AI technologies, developing analyses to drive actionable recommendations.
• Work closely with internal lines of business to understand processes and workflows, shaping and refining AI strategies.
• Build relationships with key AI / ML stakeholders across the firm, fostering a strong network.
• Conduct comprehensive competitor and industry research to identify market trends and new AI capabilities.
• Develop and present business cases for prioritized initiatives, including scope, target solutions, staffing and timelines.
• Collaborate with cross‑functional teams, including Technology and Marketing, to prioritize deliverables from both business and technical perspectives.
• Exercise sound judgment to anticipate bottlenecks, mitigate risks and balance business needs with technical constraints.
• Prepare and deliver executive‑level communication materials, presenting analyses and recommendations to senior executives.

Required Qualifications, Capabilities, and Skills

• Experience in AI adoption, product management or strategy consulting within a complex dynamic environment; Bachelor’s degree.
• Proficiency in analytical techniques and tools.
• Strong interpersonal and influencing skills, able to interact with colleagues at all levels and achieve goals without direct control over resources.
• Exceptional communication and presentation skills, with experience designing and delivering target operating models and processes.
• Ability to identify and resolve issues with urgency, demonstrating strong teamwork and collaboration.
• Capability to define and drive a delivery roadmap, including milestone deliveries and status reporting.
• Flexibility to manage multiple, changing priorities independently, inspiring collaboration among diverse teams across regions and time zones.

Preferred Qualifications, Capabilities, and Skills

• Demonstrated strategic and commercial mindset, with strong analytical abilities and intellectual curiosity.
• Familiarity with LLMs, AI / ML, and technology management processes, or experience with innovative technologies such as AI, Cloud services, and Digital Products.
• Python coding experience.
• Degree in a STEM field preferred.

EEO Statement

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.