Payments Operations - Strategy & Innovation Vice President
Payments Operations - Strategy & Innovation Vice President

Payments Operations - Strategy & Innovation Vice President

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead high-impact projects in Payments Operations, driving innovation and strategic transformation.
  • Company: Join J.P. Morgan, a global leader in financial services with a focus on diversity and inclusion.
  • Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
  • Why this job: Shape the future of payments with cutting-edge technology and strategic insights.
  • Qualifications: Experience in program management and transformation initiatives, strong analytical skills required.
  • Other info: Collaborate with senior leaders and diverse teams to drive impactful change.

The predicted salary is between 72000 - 108000 £ per year.

Join the Strategy, Innovation & Governance (POSIG) team and help shape the future of Payment Operations—a 9,000-strong global organization. POSIG leads the strategic transformation agenda, driving automation, AI, and data-driven insights to keep Payments Operations ahead of industry trends. As a high-impact partner to senior management, POSIG delivers on top priorities, enabling agility, competitiveness, and operational excellence across the business.

As the Strategy and Innovations Vice President within Operations Strategy & Transformation team, you will lead a portfolio of high-impact projects and transform ambitious strategies into enterprise-wide opportunities. You will partner with senior management and collaborate across the global Payments franchise as well as with teams across the Corporate and Investment Bank to deliver operating leverage, scalable growth, and operational excellence.

Responsibilities

  • Lead multiple, concurrent projects across Payments Operations, managing dependencies and driving timely resolution of issues.
  • Manage project teams, fostering a culture of analytical rigor, collaboration, and results orientation.
  • Gather, synthesize, analyze, and present complex data and findings, translating them into actionable insights for executive audiences.
  • Develop robust business cases and ROI models to define, prioritize, and optimize outcomes, delivering structured recommendations.
  • Create strategic presentations for cross-functional audiences, effectively communicating strategy, accomplishments, and driving decision-making.
  • Influence the strategic agenda as an objective, data-driven thought partner and advisor to senior leaders.
  • Partner with senior stakeholders across Lines of Business, AI/ML teams, Operations, Technology, and Product to drive alignment and facilitate key business decisions.

Required Qualifications, Skills, And Capabilities

  • Experience in program management, change management, strategy/management consulting, or similar roles focused on large-scale transformation initiatives.
  • Proven track record of leading transformation initiatives, particularly those involving technology, AI/ML, data analytics, or operational excellence.
  • Strong analytical, problem-solving, and project management skills, with the ability to distill complex data into actionable insights using a consulting toolkit.
  • Demonstrated ability to work independently, showing initiative and a team-oriented attitude.
  • Experience structuring solutions for ambiguous challenges in financial services.
  • Exceptional ability to analyze problems, apply qualitative and quantitative approaches, and communicate effectively (oral and written).
  • Executive-level communication and presentation skills, with high proficiency in MS Excel and PowerPoint for analytics and storytelling.
  • Strong interpersonal and influencing skills, with the ability to build relationships with management at all levels.
  • Ability to develop "trusted advisor" relationships with senior stakeholders.
  • Intellectual curiosity and capacity to quickly develop subject matter expertise in new areas.

Preferred Qualifications, Skills, And Capabilities

  • Direct experience in payments and/or strategy/management consulting.
  • Experience leading C-level programs across the financial services sector.
  • Demonstrated success in cross-functional collaboration, including influencing stakeholders and working with diverse teams.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Payments Operations - Strategy & Innovation Vice President employer: JPMorganChase

At J.P. Morgan, we pride ourselves on being an exceptional employer, particularly for the Payments Operations - Strategy & Innovation Vice President role. Our dynamic work culture fosters innovation and collaboration, empowering employees to lead transformative projects that shape the future of financial services. With a strong commitment to diversity, inclusion, and professional growth, we offer unparalleled opportunities for career advancement within a global leader in the industry, ensuring that our team members are equipped to thrive in a fast-paced environment.
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Contact Detail:

JPMorganChase Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Payments Operations - Strategy & Innovation Vice President

✨Tip Number 1

Network like a pro! Reach out to connections in the payments and financial services sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by practising your storytelling skills. Think of examples from your past experiences that showcase your leadership in transformation initiatives. Make sure you can clearly articulate how you've driven results and influenced stakeholders.

✨Tip Number 3

Showcase your analytical prowess! Be ready to discuss how you've used data to make decisions or solve problems. Bring along any relevant case studies or presentations that highlight your ability to distill complex information into actionable insights.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at J.P. Morgan. Let’s get you in the door!

We think you need these skills to ace Payments Operations - Strategy & Innovation Vice President

Program Management
Change Management
Strategy Consulting
Transformation Initiatives
Data Analytics
AI/ML Knowledge
Analytical Skills
Problem-Solving Skills
Project Management
Executive Communication
Presentation Skills
Interpersonal Skills
Stakeholder Management
Relationship Building
Intellectual Curiosity

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Payments Operations role. Highlight your experience in program management and transformation initiatives, as these are key to what we’re looking for.

Showcase Your Analytical Skills: Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical prowess. Use specific examples where you’ve turned complex data into actionable insights—this will really resonate with us.

Communicate Clearly: Your written communication needs to shine! Ensure your application is clear and concise, reflecting your ability to communicate effectively at an executive level. We want to see that you can present ideas in a structured way.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at JPMorganChase

✨Know Your Numbers

For a role focused on payments operations and strategy, it's crucial to be comfortable with data. Brush up on your analytical skills and be ready to discuss how you've used data to drive decisions in past projects. Prepare examples where you transformed complex data into actionable insights.

✨Master the Art of Storytelling

When presenting your ideas, think about how to communicate them effectively. Use MS PowerPoint to create compelling presentations that highlight your strategic thinking. Practice telling your story in a way that resonates with executive audiences, focusing on clarity and impact.

✨Showcase Your Leadership Skills

This role requires managing multiple projects and teams. Be prepared to share specific examples of how you've led transformation initiatives, particularly those involving technology or operational excellence. Highlight your ability to foster collaboration and drive results within diverse teams.

✨Build Relationships Before the Interview

Networking can give you an edge. If possible, connect with current employees or stakeholders in the company before your interview. This will not only help you understand the company culture but also allow you to tailor your responses to align with their values and priorities.

Payments Operations - Strategy & Innovation Vice President
JPMorganChase

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