Wholesale KYC Operations Business Management - Vice President in London

Wholesale KYC Operations Business Management - Vice President in London

London Full-Time 80000 - 100000 £ / year (est.) Home office (partial)
JPMorganChase

At a Glance

  • Tasks: Drive business management activities and support strategic initiatives in a fast-paced environment.
  • Company: Join a leading financial institution with a focus on innovation and compliance.
  • Benefits: Competitive salary, professional development, and opportunities for career advancement.
  • Other info: Collaborative culture with opportunities to lead projects and develop partnerships.
  • Why this job: Make a real impact by managing key operational risks and supporting senior leadership.
  • Qualifications: Strong communication skills, data analytics proficiency, and a knack for problem-solving.

The predicted salary is between 80000 - 100000 £ per year.

Description

We are looking for a highly motivated Business Support professional who can operate in a fast-moving environment with the ability to handle a dynamic and challenging business agenda.

As a Business Management - Vice President within the Wholesale KYC Operations Team you will be responsible for a broad set of business management activities, including EMEA internal projects with regional and global impact, monitoring significant risks, and ensuring compliance with operational policies, procedures, and legal/regulatory requirements.

You will support the end-to-end WKO organization by providing management with timely and accurate information to understand and monitor key operational risks and regulatory activities/concerns.

You will support business planning activities, including budgeting and resiliency planning, and to deliver high-quality research and materials for senior leadership (reports, business plans, proposals and business cases, operational and technical documentation, and presentations).

In addition, you will collect, analyse, and interpret data from multiple sources and prepare, analyse, and automate management information (MI) to improve efficiency, transparency, and governance across operations.

  • Job responsibilities
  • Collect, analyse, and interpret data from multiple sources to inform business decisions and strategic initiatives.
  • Prepare, analyse, and automate management information (MI) reporting to improve efficiency, accuracy, and transparency.
  • Conduct research and produce reports, business plans, and presentations for senior leadership.
  • Draft operational and technical documentation, including proposals and business cases.
  • Support budgeting and resiliency planning activities in partnership with the EMEA WKO COO and relevant stakeholders.
  • Support process improvement initiatives by mapping workflows, identifying bottlenecks, and implementing solutions (including guidance on key process and technology initiatives).
  • Contribute to compliance and governance projects, ensuring alignment with internal standards and regulatory requirements.
  • Provide executive support to the Executive Director and the wider team, including coordination across stakeholders and workstreams.
  • When required, lead remediation projects: investigate emerging issues, perform root cause analysis, and partner with the WKO remediation team and Production Oversight to define and execute resolution plans.
  • Maintain strong knowledge of WKO policies, procedures, operating model, and the systems/platforms used to carry out these activities; stay up to date on process/procedure and regulatory changes and assess impacts to in-progress requests.
  • Build and develop strong partnerships, identify challenges and eliminate roadblocks with internal partners, and manage personal workload/priorities with timely escalation of key risks/issues to management.
  • Required qualifications, capabilities and skills
  • Strong written and oral communication skills.
  • Resilient interpersonal skills, ability to partner with internal stakeholders.
  • Ability to effectively communicate complex policy and operational concepts to both senior management and junior operational staff.
  • Proficiency in Excel and Data Analytics.
  • AI knowledge and understanding, including Large Language Models, agentic AI concepts, and practical awareness of model limitations, controls, and risks.
  • Logical, structured approach to planning, problem solving and decision-making.
  • Excellent organizational and time management skills.
  • Excellent verbal, written, interpersonal and presentation skills.
  • Aptitude for learning new regulations, processes and technologies.
  • Ability to be flexible and follow tight deadlines.

Wholesale KYC Operations Business Management - Vice President in London employer: JPMorganChase

JPMorganChase is an exceptional employer, offering a dynamic work environment in Greater London where innovation thrives. With a strong commitment to diversity and inclusion, employees benefit from collaborative agile teams, extensive professional development opportunities, and the chance to work on cutting-edge technology products that shape the future of finance. Join us to be part of a culture that values your contributions and supports your growth.

JPMorganChase

Contact Details:

JPMorganChase Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Wholesale KYC Operations Business Management - Vice President in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

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Apply Directly and Be Proactive

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We think you need these skills to ace Wholesale KYC Operations Business Management - Vice President in London

Business Management
Data Analysis
Management Information (MI) Reporting
Research Skills
Operational Documentation
Budgeting
Resiliency Planning

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JPMorganChase.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on JPMorganChase's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at JPMorganChase

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JPMorganChase.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at JPMorganChase will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former JPMorganChase employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.