At a Glance
- Tasks: Design engaging web and mobile experiences for clients, leading key design initiatives.
- Company: Join J.P. Morgan, the UK's largest digital wealth manager, transforming investment experiences.
- Benefits: Competitive salary, career development, and a supportive team culture.
- Other info: Opportunity to lead and mentor within a high-performing team.
- Why this job: Make a real impact on client experiences while collaborating with diverse teams.
- Qualifications: Experience in UX design, strong portfolio, and excellent communication skills.
The predicted salary is between 54000 - 66000 £ per year.
J.P. Morgan Personal Investing is the UK’s largest truly digital wealth manager, offering clarity and transparency to both seasoned and first-time investors as they seek to achieve their financial goals. J.P. Morgan Personal Investing now manages over £11bn on behalf of over 315,000 clients who have sought the powerful combination of an easy-to-use, adaptable investment service and market-leading human advice. J.P. Morgan Personal Investing offers investments and digital wealth management services direct to consumers.
As a Lead UX Designer in the J.P. Morgan Personal Investing team, you will play a pivotal role in designing intuitive, engaging web and mobile experiences for our clients. You will collaborate with cross-functional partners—including researchers, content writers, product managers, marketers, commercial teams, and engineers—to create customer-led products and services. You will help shape the design process from discovery to delivery, ensuring our solutions are useful, straightforward, and empowering. Your work will directly impact the client experience and contribute to a high-performing, supportive team culture.
Job Responsibilities:
- Lead key design initiatives end-to-end across mobile and web platforms
- Own design direction from problem framing through detailed execution
- Produce and guide high-quality design outputs, including user journeys, information architecture, flows, prototypes, UI design, and delivery-ready specifications
- Drive a strong discovery-to-delivery loop, partnering with Research and Product teams to test and iterate based on insights
- Ensure experience quality across all touchpoints, focusing on accessibility, usability, and consistency
- Partner strategically with Product and Engineering leadership to align goals, scope, milestones, and success criteria
- Articulate design recommendations and rationale in senior forums, grounded in customer needs and business drivers
- Identify and resolve risks to design quality or delivery early
- Champion effective use of the design system and collaborate to improve patterns and components
- Uphold high standards in design documentation and hand-off quality
- Manage and develop a direct report through coaching, feedback, and career development planning, as well as contribute to a healthy, high-performing team culture in partnership with leadership and peers
Required Qualifications, Capabilities, and Skills:
- Hands-on experience as a Product/UX Designer delivering customer-facing products across mobile and web
- Ability to lead complex initiatives end-to-end with a strong portfolio of outcomes
- Proven stakeholder management and communication skills, influencing cross-functional partners and presenting confidently to senior audiences
- Strong systems thinking, designing for scale, consistency, and maintainability
- Experience applying research and usability testing, comfortable with test-and-iterate methods
- Expert proficiency in Figma and modern prototyping workflows
- Experience managing at least one team member or demonstrated coaching/mentoring capability
Preferred Qualifications, Capabilities, and Skills:
- Experience in Financial Services or Banking, or strong curiosity and willingness to immerse in domain constraints
- Familiarity with Jira and Confluence, and working in environments with strong documentation and governance expectations
- Experience in service design and client journey mapping
UX Designer- Vice President- JPM Personal Investing in London employer: JPMorganChase
J.P. Morgan Europe Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the financial sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to professional development, all while contributing to impactful consumer banking initiatives. Working here means being part of a prestigious institution that values insights and empowers its team members to drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land UX Designer- Vice President- JPM Personal Investing in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at JPMorganChase for a UX Designer- Vice President- JPM Personal Investing, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like JPMorganChase before they go live!
We think you need these skills to ace UX Designer- Vice President- JPM Personal Investing in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Designer- Vice President- JPM Personal Investing at JPMorganChase, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work JPMorganChase does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to JPMorganChase. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at JPMorganChase.
How to prepare for a job interview at JPMorganChase
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with JPMorganChase, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. JPMorganChase might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at JPMorganChase!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what JPMorganChase is looking for.
