We are seeking a highly motivated, experienced Executive Assistant to join JP International Private Bank. This is a fast-paced, high-touch team assistant role providing dedicated support to a Team Lead and their stakeholders/direct reports. The successful candidate will demonstrate sound judgement, discretion, and a proactive, solutions-oriented approach while managing multiple priorities and sensitive information..
Job Responsibilities
- Manage complex, high-volume calendars, acting as a gatekeeper and primary point of contact for scheduling requests and enquiries.
- Coordinate internal and external meetings, including conference rooms, VC/teleconference logistics, agendas, attendees, and catering when required.
- Arrange and oversee complex domestic and international travel, including itineraries, changes, and related logistics.
- Monitor and escalate incoming issues and concerns, ensuring deadlines and deliverables are met and stakeholders are kept informed.
- Produce high-quality written communications (emails, messages, correspondence) to individuals at all levels of the organization.
- Manage technology requests through internal systems and follow up to completion.
- Support onboarding of new employees, coordinating access, equipment, and key set-up steps as needed.
- Process invoices and T&E expense claims for team members, ensuring compliance with firm policies and submission within required guidelines; serve as a point of contact for policy/process questions.
- Provide ad hoc coverage for other Executive Assistants on the team when required.
Required Qualifications, Capabilities, and Skills
- Demonstrated experience providing executive-level administrative support in a high-pressure environment.
- Strong organizational skills with the ability to multi-task, prioritize, and maintain attention to detail.
- Excellent interpersonal skills and the ability to build effective working relationships across levels and functions.
- Strong written and verbal communication skills; confident interacting with senior stakeholders.
- Highly proactive—anticipates needs, plans ahead, and remains flexible as priorities change at short notice.
- High levels of confidentiality and discretion with sound judgement.
- Calm under pressure; resourceful, efficient, and service-oriented.
- Strong proficiency in Microsoft Office and Concur.
Preferred Qualifications, Capabilities, and Skills
- Experience supporting executives within private banking, wealth management, financial services, or another regulated environment.
- Experience supporting global leadership with frequent cross-border coordination, client-facing engagements, and complex executive events.
- Demonstrated ability to improve administrative processes, operating rhythms, and ways of working for senior leaders.
Team Assistant – International Private Bank in London employer: JPMorganChase
J.P. Morgan Europe Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the financial sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to professional development, all while contributing to impactful consumer banking initiatives. Working here means being part of a prestigious institution that values insights and empowers its team members to drive meaningful change.