Senior UX Researcher: Lead Customer‐Led Fintech Experience in London

Senior UX Researcher: Lead Customer‐Led Fintech Experience in London

London Bachelor 60000 - 80000 € / year (est.) No home office possible
JPMorganChase

At a Glance

  • Tasks: Lead user research to shape innovative fintech products and enhance customer experiences.
  • Company: Join JPMorganChase, a leader in the financial services industry with a customer-first mindset.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
  • Other info: Opportunity to work in an international setting with potential for growth.
  • Why this job: Make a real impact on fintech by putting customers at the heart of product development.
  • Qualifications: Strong background in research methods and excellent communication skills required.

The predicted salary is between 60000 - 80000 € per year.

JPMorganChase is seeking an experienced Researcher for its Personal Investing team in Greater London. The role involves leading user research to inform product development while fostering a customer-first approach.

Candidates should have a strong background in exploratory and evaluative research methods, excellent critical-thinking abilities, and communication skills. Knowledge of the German or Spanish investment industry is a plus as the company pursues international expansion. A bachelor's degree in a related field is essential.

Senior UX Researcher: Lead Customer‐Led Fintech Experience in London employer: JPMorganChase

JPMorganChase is an exceptional employer that prioritises a customer-first approach, fostering a collaborative and innovative work culture in the heart of Greater London. Employees benefit from extensive professional development opportunities, competitive compensation, and a commitment to diversity and inclusion, making it an ideal place for those looking to make a meaningful impact in the fintech space.

JPMorganChase

Contact Detail:

JPMorganChase Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior UX Researcher: Lead Customer‐Led Fintech Experience in London

Tip Number 1

Network like a pro! Reach out to current or former employees at JPMorganChase on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common UX research questions. We should also be ready to discuss our past projects and how they align with a customer-first approach.

Tip Number 3

Show off your skills! Create a portfolio that highlights your best research work, especially any projects related to fintech. This will help us stand out in the application process.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to match what JPMorganChase is looking for.

We think you need these skills to ace Senior UX Researcher: Lead Customer‐Led Fintech Experience in London

User Research
Exploratory Research Methods
Evaluative Research Methods
Critical Thinking
Communication Skills
Customer-First Approach
Knowledge of Investment Industry

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in user research and product development. We want to see how your skills align with our customer-first approach, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about UX research and how your background fits the role. We love seeing candidates who can communicate their thoughts clearly and effectively.

Showcase Your Research Skills:In your application, include examples of exploratory and evaluative research methods you've used. We’re looking for critical thinkers, so share how your insights have influenced product decisions in the past.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at JPMorganChase

Know Your Research Methods

Make sure you brush up on your exploratory and evaluative research methods. Be ready to discuss specific techniques you've used in the past and how they’ve influenced product development. This will show that you’re not just familiar with the theory but have practical experience too.

Showcase Your Critical Thinking

Prepare examples that highlight your critical-thinking abilities. Think about challenges you've faced in previous roles and how you approached them. This will demonstrate your problem-solving skills and ability to think on your feet, which is crucial for a Senior UX Researcher.

Communicate Clearly

Since communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or colleagues to refine your delivery. Remember, it’s not just what you say, but how you say it!

Research the Company and Industry

Familiarise yourself with JPMorganChase's approach to customer-led fintech experiences. If you have knowledge of the German or Spanish investment industry, be sure to weave that into your conversation. Showing that you understand their international expansion goals can set you apart from other candidates.