At a Glance
- Tasks: Shape the future of private banking through innovative UX/UI design and user-centric solutions.
- Company: Join a premier global financial institution with a focus on digital client experiences.
- Benefits: Competitive salary, professional development, and the chance to influence product direction.
- Other info: Dynamic role with opportunities to work with cutting-edge technologies and lead impactful projects.
- Why this job: Make a lasting impact on the future of private banking while mentoring fellow designers.
- Qualifications: 7+ years in product design, strong collaboration skills, and a passion for user-centered design.
The predicted salary is between 80000 - 100000 € per year.
Are you ready to shape the future of private banking for US clients at the world’s premier global financial institution? We’re seeking a strategic and innovative Senior Product Designer to help drive the evolution of our US prospect onboarding and client-facing authenticated digital experience. In this impactful role, you will be at the forefront of redefining how our clients learn about and interact with the Private Bank, delivering seamless, user-centric digital experiences that set new standards for the industry.
This is a player/coach role: you’ll remain hands-on in UX/UI delivery while also coaching and elevating other designers through direction-setting, critique, and standards of craft. As a VP-level designer, you’ll combine strong hands-on craft with the ability to influence product direction, align senior stakeholders, and raise design quality across teams.
Your expertise will be instrumental in translating complex financial journeys into intuitive, elegant solutions that strengthen client-advisor relationships and deliver measurable impact. You will also lead and contribute to visioning work (north star concepts, future-state journeys, and experience strategy) to help shape the product pipeline—connecting long-term experience outcomes to near-term roadmaps.
If you are passionate about experience design, eager to deliver transformative solutions, and ready to make a lasting impact on the future of private banking, we invite you to join our global design team to help define the next era of digital client experiences.
Job Responsibilities
- Execute UX/UI design work for the authenticated digital experience for US private banking clients, translating complex financial challenges into simple, elegant, and user-centered solutions.
- Deliver high-quality design assets, prototypes, and specifications, ensuring a high standard of craft and attention to detail across projects.
- Player/coach leadership: Provide day-to-day design leadership through mentoring, pairing, critique, and raising the bar on craft; model best practices in interaction design, visual design, and storytelling.
- Design using both existing design systems and contribute to the development of new and emerging design systems to ensure consistency, scalability, and innovation across digital products.
- Collaborate with multiple product managers and cross-functional teams to implement design solutions that align with business goals and deliver cohesive, high-impact experiences.
- Lead and contribute to experience visioning to establish north star and to share to senior leaders and stakeholders. Present and articulate design decisions to senior stakeholders and leadership.
- Advocate for user-centered design, accessibility, and inclusive practices, ensuring every product delivers exceptional value.
- Apply the latest AI, emerging technologies, and industry trends to keep our products at the cutting edge of digital finance.
Required Qualifications, Skills, and Capabilities
- Portfolio link required in resume (please include passwords if protected).
- Bachelor’s degree in design or equivalent practical experience.
- 7+ years of experience in experience or product design, with a proven track record of executing and delivering user-friendly solutions and scaling digital products.
- Experience designing for a consumer or financial services setting or another regulated, data-dense industry.
- Strong team collaboration and communication skills. Ability to deliver high-quality UI through hands-on design and creative execution.
- Exceptional communication skills, with the ability to influence and inspire.
- Strong skills in stakeholder management and cross-functional collaboration, with experience partnering with multiple product managers and teams and engaging with product leadership at the highest level.
- Expertise in Figma and hands-on usability testing.
- Experience in leveraging AI tooling to drive craft, rapid prototyping and partnering with product and technology partners.
Senior Product Designer– Client Experience, Private Bank Digital, Vice President in London employer: JPMorganChase
Join a world-renowned financial institution that prioritises innovation and excellence in private banking. As a Senior Product Designer, you will thrive in a collaborative and dynamic work culture that values creativity and user-centric design, while also benefiting from extensive professional development opportunities. With a commitment to shaping the future of digital client experiences, this role offers the chance to make a significant impact in a supportive environment that champions both individual growth and team success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Designer– Client Experience, Private Bank Digital, Vice President in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend design meetups, and engage with online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your projects and the impact they had on user experience.
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you can demonstrate your player/coach skills and your ability to influence product direction. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Product Designer– Client Experience, Private Bank Digital, Vice President in London
Some tips for your application 🫡
Showcase Your Portfolio:Make sure to include a link to your portfolio in your application. This is your chance to shine and show us your best work, so don’t hold back! If your portfolio is password protected, just include the password in your resume.
Tailor Your Application:Take a moment to customise your application for this role. Highlight your experience in UX/UI design, especially in financial services or similar industries. We want to see how your skills align with what we’re looking for!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to describe your experience and achievements. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role right there.
How to prepare for a job interview at JPMorganChase
✨Showcase Your Portfolio
Make sure to have your portfolio ready and easily accessible. Highlight projects that demonstrate your ability to translate complex financial challenges into user-friendly designs. Be prepared to discuss your design process and the impact of your work on client experiences.
✨Understand the Company’s Vision
Research the company’s goals and values, especially in relation to private banking and digital experiences. This will help you align your answers with their vision and show that you’re genuinely interested in shaping the future of their client interactions.
✨Prepare for Leadership Questions
As a player/coach, you’ll need to demonstrate your leadership skills. Think of examples where you’ve mentored other designers or led a project. Be ready to discuss how you raise the bar on craft and influence product direction while collaborating with cross-functional teams.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends in UX/UI design, especially in the financial sector. Be prepared to discuss how you can apply emerging technologies and AI tools to enhance user experiences. This shows that you’re not just a designer but also a forward-thinker who can keep their products cutting-edge.
