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For Companies At a Glance
- Tasks: Shape and deliver exciting credit card offers that drive customer engagement and profitability.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Why this job: Make a real impact by creating compelling propositions in the dynamic credit card market.
- Qualifications: 5+ years in proposition management and strong analytical skills required.
- Other info: Be part of a diverse team dedicated to innovative financial solutions.
The predicted salary is between 36000 - 60000 £ per year.
As Proposition Manager for our UK Credit Card business, you will shape and deliver compelling card offers that drive acquisition, engagement, profitability and exceptional customer outcomes. You’ll partner closely with Finance, Commercial, Credit Risk, Product and broader cross-functional teams to turn customer insights, market analysis and strong unit economics into differentiated propositions that meet regulatory standards and business targets.
Key Responsibilities
- Product Strategy & Roadmap – Define, prioritize and own the end-to-end Credit Card proposition backlog for the UK market. Translate customer needs, competitive landscape and financial objectives into a clear multi-year roadmap.
- Commercial & Financial Performance – Set pricing and promotional structures to achieve annual new-business and profitability targets. Collaborate with Finance, Credit and Commercial teams to model unit economics, track P&L impact and optimize margin.
- Risk & Compliance Management – Partner with Credit Risk and Legal to ensure propositions comply with UK unsecured-lending regulations. Monitor Customer Outcome Indicators and risk metrics to identify emerging issues and mitigate potential harms.
- Market & Customer Insights – Conduct primary and secondary market research, competitor benchmarking and ongoing customer feedback analysis. Use data-driven insights to identify new or iterate on existing features, messaging and channel strategies that improve customer satisfaction.
- Cross-Functional Leadership – Lead product-lifecycle activities including discovery, ideation, requirements definition and post-launch value management. Influence senior stakeholders through concise briefings, presentations and business cases.
Required Qualifications & Skills
- In-depth knowledge of unsecured-lending products and the UK credit-card market.
- Demonstrated expertise in risk management across credit, conduct and operational dimensions.
- Solid understanding of UK regulatory framework for unsecured lending (e.g., CONC, CCA).
- Analytical and strategic thinking: Ability to analyze data, interpret trends, and translate strategy into actionable plans and initiatives.
- Commercial acumen with a track record of developing and managing profitable propositions.
- Excellent verbal and written communication—able to simplify complex ideas for diverse audiences.
- Proven success leading product-life-cycle processes within a matrixed, multi-stakeholder environment.
- Exceptional influencing skills with senior leaders and governance forums.
Preferred Experience
- 5+ years in proposition management, commercial strategy or marketing of financial services products.
- Experience working in or alongside credit-risk and compliance functions.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
Product & Proposition Lead - Credit Cards in London employer: JPMorganChase
Contact Detail:
JPMorganChase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Proposition Lead - Credit Cards in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their credit card offerings and think about how your skills can help shape compelling propositions that drive customer engagement.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Proposition Manager. Highlight your analytical skills and ability to translate customer insights into actionable strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Product & Proposition Lead - Credit Cards in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role inside out. Dive into the job description and highlight key responsibilities and qualifications. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic CV and cover letter. Personalise your application to reflect the specific skills and experiences that match the Product & Proposition Lead role. We want to see how you can bring value to our team!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just listing duties. Use numbers and examples to illustrate how you've driven results in previous roles. This helps us understand the impact you've made.
Keep It Clear and Concise: Make sure your writing is clear and to the point. Avoid jargon and complex language; we appreciate straightforward communication. Remember, we’re looking for someone who can simplify complex ideas, so show us you can do that in your application!
How to prepare for a job interview at JPMorganChase
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the UK credit card market and unsecured lending products. Familiarise yourself with current trends, key competitors, and regulatory standards. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data-driven insights in previous roles. Think of specific examples where your analytical skills led to successful product strategies or improved customer outcomes. This will highlight your ability to translate complex data into actionable plans.
✨Prepare for Cross-Functional Collaboration
Since this role involves working closely with various teams, think of examples that showcase your experience in cross-functional collaboration. Be ready to discuss how you've influenced stakeholders and navigated challenges in a matrixed environment.
✨Practice Your Communication Skills
As excellent communication is key for this role, practice simplifying complex ideas for diverse audiences. Prepare a few concise points about your past experiences that you can share during the interview, ensuring you can articulate your thoughts clearly and effectively.
