Product Director- Daily Banking and Savings, UK in London

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We’re already trusted by millions in the US and we’re quickly catching up in the UK - but how we do things here is a little different. We’re building the bank of the future from scratch, channeling our start‐up mentality every step of the way - meaning you’ll have the opportunity to make a real impact.

As a Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat‐structure organization. Your responsibilities will include accountability for building products and features that can be adapted to meet local market needs of customer needs, while remaining unmistakably a Chase product. Your peerless management skills will enable you to get the products & features into production that meet the firm’s uncompromising standards on controls and risk while balancing the priorities of multiple markets.

Our Global Products team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We’re looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution‐oriented, commercially savvy and have a head for digital experiences. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you’ll have the opportunity to move between them.

While we’re looking for professional skills, culture is just as important to us. We understand that everyone’s unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there’s scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world.

Job responsibilities

• Own the Daily banking and savings experience in the UK, building products and features which meet the needs of UK customers, within a global framework.
• Work within a broader product team to balance commercial needs with potentially viable solutions within the deposit product domain (current and savings accounts).
• Lead cross domain discovery and product management efforts in order to find optimal solutions.
• Build and develop products end to end: Be the bridge between various teams - from aligning with proposition teams to supporting and motivating delivery teams with clear vision, prioritization, purpose and escalation paths.
• Develop strong relationships across different departments, including internal teams (e.g. Product and Engineering, Compliance, Operations and Legal) and with our external partners and ensure timely delivery at highest quality.
• Lead launches across markets- taking responsibility for contributions to our global PnL.
• Advocate for the customer’s needs while balancing localization requirements and global objectives.
• Establish controls, monitoring, and tooling to support products as adoption scales.
• Drive decisions across diverse sets of stakeholders using research, commercial data, regulatory and architectural knowledge.
• Lead relationships with senior engineers and Product Managers and facilitate estimation with delivery teams based on complexity of requirements.
• Establish product development processes, risk management strategies, and champion improvements in delivery methods.
• Pursue continuous self‐driven learning across a variety of areas such as European market norms, new platform implications, and cross opportunities with other products.
• Thrive in dynamic environments and be able to adapt to changes.

Preferred qualifications, capabilities and skills

• Experienced product manager with a history of building and running products in a retail bank or Fintech, with a preference for Savings and Daily Banking products such as current account and savings accounts.
• Experience delivering large, complex digital product initiatives with cross‐team dependencies.
• Experience of working with front‐end and back‐end software engineers- happy to roll sleeves up in order to test and evaluate functionality alongside them.
• Strong communicator who values clear documentation, with a knack for what type of detail different stakeholders need.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.