Payments - Product Director - Merchant Services EMEA - Executive Director in London

Payments - Product Director - Merchant Services EMEA - Executive Director in London

London Full-Time 100000 - 150000 € / year (est.) No home office possible
JPMorganChase

At a Glance

  • Tasks: Lead revenue growth strategies and expand market share in digital payments.
  • Company: Join J.P. Morgan, a global leader in financial services and innovation.
  • Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
  • Other info: Be part of a diverse team that values inclusion and collaboration.
  • Why this job: Make a real impact in the fast-paced world of fintech and payments.
  • Qualifications: Senior-level experience in merchant acquiring and exceptional communication skills.

The predicted salary is between 100000 - 150000 € per year.

J.P. Morgan's Merchant Acquiring business is at the forefront of innovation in digital payments, helping clients grow by providing seamless and secure payment acceptance across channels and geographies. As part of the broader J.P. Morgan Payments franchise, we serve global clients across industries and regions, and are constantly evolving to meet the changing landscape of commerce.

As a Product Director & Head of Revenue Growth in the EMEA Merchant Services team, you will expand our distribution channels, and increase Market Share and Volume (MSV). You will define and execute growth initiatives, design efficiencies in the end to end lifecycle to drive growth, and drive the implementation of our product launches with internal and external partners. You are an energetic, strategic leader who thrives in a fast-paced environment and can influence senior stakeholders while delivering measurable outcomes.

Job Responsibilities

  • Lead the revenue and growth strategy for merchant acceptance and partnerships to expand MSV and market share; set and own revenue targets, KPIs, and scalable growth initiatives.
  • Lead the third-party ecosystem strategy, targeting measurable improvements in approval rates, conversion, MSV, and net revenue per transaction.
  • Drive joint go-to-market strategies (co-market, solution bundles) to accelerate merchant acquisition and expansion across segments.
  • Oversee technical integration programs with orchestrators: working with our technology, product and COS partners to ensure a seamless end to end delivery for our merchants and partners.
  • Establish dashboards to monitor performance, tracking transactions, approval rate, authorisation rate, MSV, revenue ramp.

Required Qualifications, Capabilities, And Skills

  • Proven Senior-level experience in merchant acquiring, fintech, or payment services, with a demonstrable track record in revenue management and growth.
  • Deep expertise in the payments ecosystem and merchant acceptance.
  • Exceptional communication skills (verbal and written), with the ability to synthesize complex commercial topics and drive alignment across senior stakeholders.
  • Strong commercial acumen.
  • Proven ability to lead cross-functional, and matrixed teams; adept at influencing senior leadership and Boards.
  • Strategic thinker with strong analytic skills and the ability to translate client feedback and pain points into actionable solutions and growth plans.
  • Bachelor's degree in Business, Finance, or a related field.

Preferred Qualifications, Capabilities, And Skills

  • MBA preferred.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Payments - Product Director - Merchant Services EMEA - Executive Director in London employer: JPMorganChase

J.P. Morgan is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the fast-evolving payments landscape. With a strong commitment to employee growth and diversity, we provide ample opportunities for professional development and career advancement, all while being part of a globally respected financial institution. Our inclusive culture and focus on strategic partnerships empower employees to make a meaningful impact in their roles, particularly in the vibrant EMEA region.

JPMorganChase

Contact Detail:

JPMorganChase Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Payments - Product Director - Merchant Services EMEA - Executive Director in London

Tip Number 1

Network like a pro! Reach out to connections in the payments and fintech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your expertise! Prepare a portfolio or case studies that highlight your achievements in revenue growth and market expansion. When you get the chance to chat with potential employers, share these insights to demonstrate your value.

Tip Number 3

Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A well-timed message can set you apart from the crowd.

Tip Number 4

Prepare for interviews by brushing up on your knowledge of the payments ecosystem. Be ready to discuss trends, challenges, and your vision for growth. This will show you’re not just a fit for the role, but also passionate about the industry!

We think you need these skills to ace Payments - Product Director - Merchant Services EMEA - Executive Director in London

Revenue Management
Growth Strategy
Merchant Acquiring
Fintech Expertise
Payments Ecosystem Knowledge
Exceptional Communication Skills
Commercial Acumen

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the role of Product Director. Highlight your experience in merchant acquiring and fintech, and don’t forget to showcase your achievements in revenue management and growth. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your strategic thinking and how you've influenced senior stakeholders in the past. Remember, we love a good story that shows your passion for payments!

Showcase Your Communication Skills:Since exceptional communication is key for this role, make sure your application reflects that. Use clear and concise language, and structure your documents well. We want to see that you can synthesise complex topics easily, just like you would with our clients.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at J.P. Morgan!

How to prepare for a job interview at JPMorganChase

Know Your Numbers

As a Product Director, you'll need to demonstrate your understanding of key metrics like Market Share and Volume (MSV). Brush up on your revenue management skills and be ready to discuss how you've driven growth in previous roles. Use specific examples to show how you set and achieved KPIs.

Master the Payments Ecosystem

Familiarise yourself with the latest trends and innovations in the payments landscape. Be prepared to discuss how these changes impact merchant acceptance and what strategies you would implement to stay ahead. Showing that you’re well-versed in fintech will impress the interviewers.

Communicate Clearly

Exceptional communication is key for this role. Practice articulating complex ideas simply and effectively. Think about how you can synthesise commercial topics and align stakeholders. Role-play with a friend or mentor to refine your delivery and ensure you come across as confident and clear.

Show Your Strategic Thinking

Prepare to showcase your strategic mindset by discussing past experiences where you’ve turned client feedback into actionable growth plans. Think about how you can influence senior leadership and drive alignment across teams. Bring examples that highlight your ability to think analytically and strategically.