Payments Operations - Strategy & Innovation Vice President in London
Payments Operations - Strategy & Innovation Vice President

Payments Operations - Strategy & Innovation Vice President in London

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead high-impact projects in Payments Operations, driving innovation and strategic transformation.
  • Company: Join J.P. Morgan, a global leader in financial services with a focus on diversity and inclusion.
  • Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
  • Why this job: Shape the future of payments with cutting-edge technology and make a real impact.
  • Qualifications: Experience in program management and transformation initiatives, strong analytical skills required.
  • Other info: Collaborate with senior leaders and diverse teams to drive strategic decisions.

The predicted salary is between 72000 - 108000 £ per year.

Join the Strategy, Innovation & Governance (POSIG) team and help shape the future of Payment Operations—a 9,000-strong global organization. POSIG leads the strategic transformation agenda, driving automation, AI, and data-driven insights to keep Payments Operations ahead of industry trends. As a high-impact partner to senior management, POSIG delivers on top priorities, enabling agility, competitiveness, and operational excellence across the business.

As the Strategy and Innovations Vice President within Operations Strategy & Transformation team, you will lead a portfolio of high-impact projects and transform ambitious strategies into enterprise-wide opportunities. You will partner with senior management and collaborate across the global Payments franchise as well as with teams across the Corporate and Investment Bank to deliver operating leverage, scalable growth, and operational excellence.

Responsibilities

  • Lead multiple, concurrent projects across Payments Operations, managing dependencies and driving timely resolution of issues.
  • Manage project teams, fostering a culture of analytical rigor, collaboration, and results orientation.
  • Gather, synthesize, analyze, and present complex data and findings, translating them into actionable insights for executive audiences.
  • Develop robust business cases and ROI models to define, prioritize, and optimize outcomes, delivering structured recommendations.
  • Create strategic presentations for cross-functional audiences, effectively communicating strategy, accomplishments, and driving decision-making.
  • Influence the strategic agenda as an objective, data-driven thought partner and advisor to senior leaders.
  • Partner with senior stakeholders across Lines of Business, AI/ML teams, Operations, Technology, and Product to drive alignment and facilitate key business decisions.

Required Qualifications, Skills, And Capabilities

  • Experience in program management, change management, strategy/management consulting, or similar roles focused on large-scale transformation initiatives.
  • Proven track record of leading transformation initiatives, particularly those involving technology, AI/ML, data analytics, or operational excellence.
  • Strong analytical, problem-solving, and project management skills, with the ability to distill complex data into actionable insights using a consulting toolkit.
  • Demonstrated ability to work independently, showing initiative and a team-oriented attitude.
  • Experience structuring solutions for ambiguous challenges in financial services.
  • Exceptional ability to analyze problems, apply qualitative and quantitative approaches, and communicate effectively (oral and written).
  • Executive-level communication and presentation skills, with high proficiency in MS Excel and PowerPoint for analytics and storytelling.
  • Strong interpersonal and influencing skills, with the ability to build relationships with management at all levels.
  • Ability to develop "trusted advisor" relationships with senior stakeholders.
  • Intellectual curiosity and capacity to quickly develop subject matter expertise in new areas.

Preferred Qualifications, Skills, And Capabilities

  • Direct experience in payments and/or strategy/management consulting.
  • Experience leading C-level programs across the financial services sector.
  • Demonstrated success in cross-functional collaboration, including influencing stakeholders and working with diverse teams.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Payments Operations - Strategy & Innovation Vice President in London employer: JPMorganChase

At J.P. Morgan, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within our Payments Operations team. Our commitment to employee growth is evident through extensive training opportunities and the chance to lead transformative projects that shape the future of financial services. Located in a global hub, we provide a diverse and inclusive environment where every team member can thrive and contribute to our mission of operational excellence.
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Contact Detail:

JPMorganChase Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Payments Operations - Strategy & Innovation Vice President in London

✨Tip Number 1

Network like a pro! Reach out to folks in the Payments Operations space, especially those who are already in roles you’re eyeing. A friendly chat can open doors and give you insider info that could set you apart.

✨Tip Number 2

Showcase your analytical skills! When you get the chance to present your ideas, make sure to back them up with solid data and insights. This is your moment to shine and demonstrate how you can drive operational excellence.

✨Tip Number 3

Be proactive in interviews! Don’t just wait for questions; bring up your experiences with transformation initiatives and how you’ve tackled complex challenges. This shows you’re not only prepared but also passionate about making an impact.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at J.P. Morgan.

We think you need these skills to ace Payments Operations - Strategy & Innovation Vice President in London

Program Management
Change Management
Strategy Consulting
Transformation Initiatives
AI/ML
Data Analytics
Analytical Skills
Problem-Solving Skills
Project Management
Communication Skills
Presentation Skills
Interpersonal Skills
Stakeholder Management
Financial Services Knowledge
Cross-Functional Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Payments Operations role. Highlight your experience in program management and transformation initiatives, as these are key to what we’re looking for.

Showcase Your Analytical Skills: We love data-driven insights! When writing your application, include examples of how you've used analytics to solve complex problems or drive strategic decisions in your previous roles.

Communicate Clearly: Your written communication should be top-notch. Use clear and concise language to convey your ideas, and don’t forget to demonstrate your executive-level presentation skills through your application materials.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at JPMorganChase

✨Know Your Numbers

Make sure you’re well-versed in the key metrics and data points relevant to Payments Operations. Be prepared to discuss how you've used data analytics in past roles to drive transformation initiatives, as this will resonate with the strategic focus of the position.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading cross-functional teams and managing multiple projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating how you foster collaboration and achieve results.

✨Master the Art of Storytelling

Since you'll be creating strategic presentations, practice summarising complex information into clear, compelling narratives. Think about how you can translate technical jargon into insights that senior management can easily understand and act upon.

✨Build Relationships on the Spot

During the interview, focus on establishing rapport with your interviewers. Show your interpersonal skills by actively listening and engaging with their questions. This will demonstrate your ability to build trusted advisor relationships, which is crucial for the role.

Payments Operations - Strategy & Innovation Vice President in London
JPMorganChase
Location: London

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