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For Companies At a Glance
- Tasks: Shape innovative client solutions and bridge product capabilities with real-world challenges.
- Company: Join J.P. Morgan Payments, a leader in financial services innovation.
- Benefits: Competitive salary, career growth, and opportunities to work with cutting-edge technology.
- Other info: Dynamic role with opportunities for travel and collaboration across diverse teams.
- Why this job: Be a catalyst for transformative client experiences and redefine success in payments.
- Qualifications: Proven expertise in payments, technology, and strong client management skills.
The predicted salary is between 80000 - 100000 £ per year.
Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success. As a Client Solutions Architect Manager in J.P. Morgan Payments, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
Job responsibilities
- Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases.
- Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning.
- Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions.
- Identifies and defines development requirements for product design enhancements based on client feedback.
- Partners with Product Management to ensure change management activities are successful and ready to launch tasks are completed.
- Works closely with Service, Sales, Implementation and other internal teams to provide updates, training and general communication.
- Documents new or existing processes and executes projects to drive efficiency.
- Participates in complex client implementations, injects urgency and leads parties to project completion.
Required qualifications, capabilities, and skills
- Proven expertise of working across a related broad set of products.
- Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain.
- Experience supporting Sales in pricing, pipeline planning, and account planning.
- Experience working with clients in a technology field and interfacing with engineers.
- Strong client management and executive-level communications skills.
- Experience in payments, technology, e-commerce and financial services. Treasury Services/Payments or Merchant Services experience.
- Deep understanding of payment systems, operational and product delivery and transaction processing.
- Proven client-interface and teaming skills with an ability to observe and identify client problems and ideate solutions.
- Excellent presentation and communications skills, with the ability to present to clients and decision makers.
- Work related domestic travel is required.
Preferred qualifications, capabilities, and skills
- Knowledge of product development processes, project management processes and understanding of product development lifecycle strongly preferred.
- Experience with, and technical knowledge of digital channels products; including, API, voice and mobile channels.
- Working knowledge of traditional and/or emerging methods of payment (e.g., low value global clearing, high value global clearing, real time payments, digital wallets and card).
- Strategic thinker that combines strong analytical skills and creative problem solving.
- Client advocate that seeks to understand client needs and ways to improve client experience.
Payments - Client Solutions Architect Manager - Vice president - London employer: JPMorganChase
Contact Detail:
JPMorganChase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments - Client Solutions Architect Manager - Vice president - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments and technology sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your technical skills and successful projects. When you get the chance to chat with potential employers, use these examples to demonstrate how you can add value to their team.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to client solutions and payments. Role-play with a friend or use online resources to refine your answers, ensuring you can confidently articulate your experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Tailor your application to highlight your relevant skills and experiences, and make sure to follow up after applying to show your enthusiasm!
We think you need these skills to ace Payments - Client Solutions Architect Manager - Vice president - London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your technical expertise and experience in payments, technology, and client management. We want to see how your skills align with the job description!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex client challenges in the past. We love seeing candidates who can think strategically and creatively to deliver innovative solutions.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at JPMorganChase
✨Know Your Products Inside Out
Make sure you have a solid understanding of the payment systems and products relevant to the role. Be prepared to discuss how these products can solve complex client challenges, as this will show your technical expertise and ability to bridge product capabilities with real-world applications.
✨Showcase Your Client Management Skills
During the interview, highlight your experience in managing client relationships and your ability to communicate effectively with both technical teams and executives. Use specific examples to demonstrate how you've successfully navigated client needs and delivered tailored solutions.
✨Prepare for Technical Demonstrations
Since the role involves delivering presentations and technical demonstrations, practice explaining product capabilities clearly and concisely. Think about potential questions clients might ask and prepare your responses to showcase your deep understanding of the products.
✨Emphasise Your Collaborative Spirit
This position requires working closely with various internal teams. Share examples of how you've collaborated with sales, implementation, and product management teams in the past. Highlight your ability to inject urgency into projects and lead them to completion, as this is crucial for success in this role.