Be at the heart of client experience and event coordination in a dynamic, fast-paced environment.
Join a team that delivers seamless, high-quality meetings and events for employees and clients.
You will play a key role in ensuring every interaction reflects service excellence.
This is an opportunity to collaborate across teams and make a tangible impact daily.
Bring your organisational skills and proactive mindset to a role where no two days are the same.
As a Receptionist and Meeting & Events Coordinator in the Client and Conference Centre team, you ensure seamless delivery of meetings and events from request to completion.
You work closely with internal stakeholders and vendors to provide a high-quality, consistent experience.
We rely on your organisation, communication, and coordination skills to manage multiple priorities effectively.
You contribute to a professional, collaborative environment focused on service excellence.
Job responsibilities
• Provide reception desk coverage and follow opening and closing procedures
• Manage meeting and event requests through the booking system and confirm details
• Coordinate meetings and events from reservation through to completion and billing
• Liaise with stakeholders to confirm requirements and ensure accurate event planning
• Monitor event details and follow up on outstanding logistics such as catering and services
• Prepare detailed event setup documentation for operational teams
• Coordinate changes, updates, and cancellations with relevant teams
• Communicate requirements clearly to audio visual, operations, and catering teams
• Ensure all client and host needs are met prior to and during events
• Deliver accurate information and escalate issues where required
• Identify opportunities to improve processes and enhance service delivery
Required qualifications, capabilities, and skills
• Experience in a customer-facing role
• Strong interpersonal and communication skills
• Ability to manage multiple tasks and prioritise effectively
• Strong organisational skills and attention to detail
• Ability to work in a fast-paced and dynamic environment
• Ability to collaborate effectively within a team
• Professional and proactive approach to work
• Ability to handle pressure and meet deadlines
• Problem-solving skills with the ability to resolve issues independently
• Strong written communication skills
• Ability to build positive working relationships
