At a Glance
- Tasks: Coordinate and enhance learning programs for design practitioners, focusing on AI adoption and hands-on initiatives.
- Company: Join a forward-thinking team in Experience Design at a leading financial institution.
- Benefits: Gain valuable experience, develop skills, and contribute to innovative learning solutions.
- Other info: Opportunity to work with cutting-edge tools like Figma and Adobe Creative Suite.
- Why this job: Be part of a dynamic environment that shapes the future of design learning and AI integration.
- Qualifications: Strong organisational skills, clear communication, and a passion for human-centred learning.
The predicted salary is between 35000 - 45000 £ per year.
As a Learning Programs Associate within CIB Experience Design, you will support end-to-end delivery and scaling of learning across the Experience Design community, ensuring learning programs are relevant, well-executed, and adopted in day-to-day practice. You will partner closely with design practitioners and stakeholders to facilitate line-of-business tailored learning, coordinate the learning community, and translate feedback into measurable improvements across learning programs and adoption. We are looking for a proactive, highly organized, collaborative teammate who communicates with clarity, exercises strong judgment in ambiguity, and brings genuine interest in human-centered learning.
Job Responsibilities
- Coordinate end-to-end learning delivery across Experience Design, including planning, scheduling, materials readiness, and logistics.
- Accelerate AI learning transformation by delivering role-based, use-case-driven learning that supports practical adoption in day-to-day design work.
- Contribute to building engaging learning experiences and reusable assets, including templates, playbooks, and modular learning content.
- Manage and enhance learning infrastructure, including intranet presence, repositories, and the LOB “front door” for learning programs and resources.
- Support LOB Learning Working Group agendas by facilitating sessions with design practitioner representatives to surface, prioritize, and translate learning needs into actionable programs.
- Develop and distribute learning communications that clearly articulate the learning plan, upcoming programs, and participation opportunities to LOB designers.
- Collect, analyze, and synthesize participant feedback and learning data; maintain dashboards and trackers to report effectiveness and drive iteration.
- Support early careers and emerging talent development by coordinating onboarding, foundational learning, and growth pathways aligned to design craft and tools.
- Coordinate AI innovation and knowledge sharing by partnering with AI working groups to amplify best practices and emerging workflows.
- C curate learning assets using tools such as Lucid, Figma, Adobe Creative Suite, and Microsoft 365.
This is not a traditional learning role. You will support the delivery of hands-on design enablement initiatives focused on building capability, accelerating AI adoption, and driving real-world application across Experience Design!
Required Qualifications, Capabilities, and Skills
- Demonstrate effective program coordination skills, including the ability to manage multiple workstreams end-to-end.
- Communicate with clarity and precision, with strong attention to detail and consistently high quality standards.
- Bring experience supporting structured programs in a fast-paced environment.
- Translate complex concepts (including AI, tools, and design topics) into clear, engaging messaging for varied audiences.
- Facilitate working groups, communities of practice, or cross-functional forums to drive alignment and outcomes.
- Operate with strong organization, initiative, and collaboration, and remain effective in ambiguity with a strong interest in human-centered learning.
- Familiarity with learning design principles or instructional design frameworks.
Preferred Qualifications, Capabilities, and Skills
- Experience creating or managing reusable learning assets and content libraries.
- Exposure and familiarity to advanced AI tools and workflows.
Learning Programs Associate in London employer: JPMorganChase
As a Learning Programs Associate at CIB Experience Design, you will thrive in a dynamic and collaborative environment that prioritises human-centred learning and innovation. Our commitment to employee growth is evident through tailored learning experiences and the opportunity to engage with cutting-edge AI tools, ensuring you are well-equipped to excel in your role. Join us in a culture that values clarity, creativity, and continuous improvement, making it an exceptional place to develop your career.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Programs Associate in London
✨Tip Number 1
Network like a pro! Reach out to folks in the Experience Design community on LinkedIn or at events. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your learning program coordination and design capabilities. Use real examples to demonstrate how you've made a difference in past roles.
✨Tip Number 3
Be proactive! If you see a gap in a company's learning programs, suggest how you could fill it. This shows initiative and that you're already thinking about how to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a community that values human-centered learning just like you do.
We think you need these skills to ace Learning Programs Associate in London
Some tips for your application 🫡
Show Your Organisational Skills:As a Learning Programs Associate, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and any experience you have in managing projects or programmes. We want to see how you can keep everything running smoothly!
Communicate Clearly:Clarity is key! Use straightforward language in your application to demonstrate your ability to communicate effectively. We’re looking for someone who can translate complex ideas into simple messages, so don’t hold back on showcasing this skill.
Highlight Your Collaborative Spirit:This role is all about teamwork! Share examples of how you've worked with others to achieve common goals. We love seeing candidates who thrive in collaborative environments, so let us know how you’ve contributed to team success.
Tailor Your Application:Make your application stand out by tailoring it to the job description. Mention specific experiences that align with the responsibilities and qualifications listed. We appreciate when candidates take the time to connect their background to what we’re looking for!
How to prepare for a job interview at JPMorganChase
✨Know Your Learning Design Principles
Brush up on your understanding of learning design principles and instructional frameworks. Be ready to discuss how you can apply these concepts in a practical setting, especially in relation to AI and design topics.
✨Showcase Your Coordination Skills
Prepare examples that highlight your program coordination skills. Think about times when you've managed multiple workstreams or facilitated working groups, and be ready to share how you ensured clarity and alignment among team members.
✨Communicate Clearly and Confidently
Practice articulating complex ideas in a simple and engaging way. During the interview, focus on communicating with clarity and precision, as this role requires strong attention to detail and high-quality standards.
✨Demonstrate Your Proactive Nature
Be prepared to discuss instances where you've taken the initiative in ambiguous situations. Highlight your collaborative spirit and genuine interest in human-centered learning, as these traits are key for success in this role.
