At a Glance
- Tasks: Support learning delivery and enhance communication for the Experience Design community.
- Company: Join a dynamic team focused on innovative design and human-centred learning.
- Benefits: Gain valuable experience, develop skills, and collaborate with creative professionals.
- Other info: Opportunity to work with advanced AI tools and contribute to exciting projects.
- Why this job: Make a real impact by shaping learning experiences in a fast-paced environment.
- Qualifications: Organisational skills, clear communication, and a passion for design and learning.
The predicted salary is between 35000 - 45000 £ per year.
As a Learning and Communications Associate within CIB Experience Design, you will support end-to-end learning delivery for the Experience Design community, helping ensure learning programs are relevant, well-executed, and adopted in day-to-day practice. You will partner with design practitioners and stakeholders to facilitate line-of-business (LOB) tailored learning, coordinate the learning community, and translate feedback into measurable improvements across learning programs and communications. We are looking for a proactive, highly organized, collaborative teammate who communicates with clarity, exercises strong judgment in ambiguity, and brings genuine interest in human-centered learning.
Job Responsibilities
- Coordinate end-to-end learning delivery across Experience Design, including planning, scheduling, materials readiness, and logistics.
- Accelerate AI learning transformation by delivering role-based, use-case-driven learning that supports practical adoption in day-to-day design work.
- Contribute to building engaging learning experiences and reusable assets, including templates, playbooks, and modular learning content.
- Manage and enhance learning infrastructure, including intranet presence, repositories, and the LOB “front door” for learning programs and resources.
- Support LOB Learning Working Group agendas by facilitating sessions with design practitioner representatives to surface, prioritize, and translate learning needs into actionable programs.
- Develop and distribute learning communications that clearly articulate the learning plan, upcoming programs, and participation opportunities to LOB designers.
- Collect, analyze, and synthesize participant feedback and learning data; maintain dashboards and trackers to report effectiveness and drive iteration.
- Support early careers and emerging talent development by coordinating onboarding, foundational learning, and growth pathways aligned to design craft and tools.
- Coordinate AI innovation and knowledge sharing by partnering with AI working groups to amplify best practices and emerging workflows.
- Curate learning assets using tools such as Lucid, Figma, Adobe Creative Suite, and Microsoft 365.
- Demonstrate effective program coordination skills, including the ability to manage multiple workstreams end-to-end.
- Communicate with clarity and precision, with strong attention to detail and consistently high quality standards.
- Bring experience supporting structured programs in a fast-paced environment.
- Translate complex concepts (including AI, tools, and design topics) into clear, engaging messaging for varied audiences.
- Facilitate working groups, communities of practice, or cross-functional forums to drive alignment and outcomes.
- Operate with strong organization, initiative, and collaboration, and remain effective in ambiguity with a strong interest in human-centered learning.
Required Qualifications, Capabilities, and Skills
- Demonstrate effective program coordination skills, including the ability to manage multiple workstreams end-to-end.
- Communicate with clarity and precision, with strong attention to detail and consistently high quality standards.
- Bring experience supporting structured programs in a fast-paced environment.
- Translate complex concepts (including AI, tools, and design topics) into clear, engaging messaging for varied audiences.
- Facilitate working groups, communities of practice, or cross-functional forums to drive alignment and outcomes.
- Operate with strong organization, initiative, and collaboration, and remain effective in ambiguity with a strong interest in human-centered learning.
- Experience in design, UX, product, or creative environments.
- Familiarity with learning design principles or instructional design frameworks.
- Experience creating or managing reusable learning assets and content libraries.
- Exposure to advanced AI tools and workflows.
Preferred Qualifications, Capabilities, and Skills
- Experience in design, UX, product, or creative environments.
- Familiarity with learning design principles or instructional design frameworks.
- Experience creating or managing reusable learning assets and content libraries.
- Exposure to advanced AI tools and workflows.
Learning and Communications Associate in London employer: JPMorganChase
As a Learning and Communications Associate at CIB Experience Design, you will thrive in a dynamic and collaborative environment that prioritises human-centred learning and innovation. Our commitment to employee growth is evident through tailored learning programmes and opportunities for professional development, all while fostering a culture of creativity and engagement. Located in a vibrant area, we offer unique advantages such as access to cutting-edge resources and a supportive community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Communications Associate in London
✨Tip Number 1
Get your networking game on! Reach out to folks in the design and learning community, especially those who work in roles similar to the Learning and Communications Associate. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with learning design principles and AI tools. This will not only demonstrate your capabilities but also give you something tangible to discuss during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions related to program coordination and communication. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Learning and Communications Associate in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Learning and Communications Associate role. We want to see how you can contribute to our mission, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills:Since this role requires clear communication, use your application to demonstrate your ability to convey ideas effectively. Whether it’s through concise language or well-structured content, let us see your knack for clarity right from the start.
Highlight Your Organisational Skills:We’re looking for someone who can manage multiple workstreams, so make sure to include examples of how you’ve successfully coordinated projects in the past. Share specific instances where your organisational skills made a difference!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at JPMorganChase
✨Know Your Learning Design Principles
Brush up on learning design principles and instructional frameworks before the interview. Be ready to discuss how you can apply these concepts to create engaging learning experiences tailored to the Experience Design community.
✨Showcase Your Communication Skills
Since clear communication is key for this role, prepare examples of how you've effectively communicated complex ideas in the past. Think about times when you translated intricate concepts into simple, engaging messages for diverse audiences.
✨Demonstrate Your Organisational Skills
Be prepared to talk about your experience managing multiple workstreams. Share specific examples of how you've coordinated projects from start to finish, highlighting your ability to stay organised and meet deadlines in a fast-paced environment.
✨Engage with AI Tools
Familiarise yourself with advanced AI tools and workflows relevant to the role. During the interview, express your genuine interest in AI learning transformation and how you envision integrating these tools into the learning delivery process.
