At a Glance
- Tasks: Lead the design of innovative B2B products and enhance user experiences.
- Company: Join JPMorgan Chase's dynamic team focused on customer-centric digital solutions.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship opportunities and a focus on innovation.
- Why this job: Make a real impact by creating compelling products that delight users.
- Qualifications: Proven experience in UX design with a strong portfolio and communication skills.
The predicted salary is between 55000 - 65000 £ per year.
JPMorganChase continuously seeks innovative ways to attract customers, deepen engagement, and drive user satisfaction through delightful interactions with digital products and experiences. Our business accelerator teams work at the heart of new product development to design, build, and manage new consumer and business-facing products and solutions. We are part of one of the new ventures within the business accelerator, focused on developing products that put the customer at the centre. We have created a new B2B organisation with diverse professionals that come from a wide set of skills, backgrounds and experiences. Culture is important to us, and we are looking for intellectually curious and driven individuals with a demonstrated passion for creating compelling B2B products and services for our customers. We are looking for a deeply engaged Lead UX designer - B2B to join us. In this role, you will be part of a multi-disciplinary team of designers, user researchers, product and engineers creating products and services for our customers. This role requires an extensive understanding of experience design for digital products and services with a focus on B2B. A balanced understanding of strategy, user research, and visual design is a must.
Job Responsibilities:
- Drive product design excellence, balancing craft with business impact and upholding quality and consistency in design deliverables.
- Define and create complex end-to-end products and services from concept to launch.
- Deliver design artifacts across all project phases, including concept development, production, and documentation.
- Lead and support user research initiatives, stakeholder engagement, and design workshops.
- Advocate for customer-centric design using insights and data to inform user experiences.
- Partner with the design system team to represent customer and business needs.
- Collaborate with other disciplines to provide feedback and context for design and research.
- Present and communicate design work and recommendations to stakeholders across the organization.
- Manage stakeholders, resolve issues affecting design quality, and identify opportunities for innovation.
- Mentor and support designers, fostering best practices and methodologies.
- Champion a collaborative, customer-focused design culture within the organization.
Required Qualifications, Capabilities, and Skills:
- Proven experience in hands-on product design roles, demonstrating craft and problem-solving in end-to-end environments.
- Strong portfolio showcasing UX processes such as user journeys, wireframes, prototypes, user research, and usability testing.
- Experience using data and customer insights to inform design decisions.
- Effective communication of design solutions and ability to articulate the value of design in product development.
- Awareness and practical understanding of current technologies relevant to digital experiences.
- Ability to develop and sustain cooperative working relationships with peers, managers, and stakeholders.
- Proficiency with modern design systems, prototyping software, and design tools (Figma preferred).
- Comfortable prototyping and designing at different levels of fidelity.
- Thrives in a fast-paced, collaborative, cross-functional environment.
- Bachelor’s degree in Design, HCI, or related field, or equivalent professional experience.
Preferred Qualifications, Capabilities, and Skills:
- Experience working on complex B2B/SaaS/enterprise tools.
- Experience with Atlassian suite (Jira & Confluence) is desirable.
- Experience with B2B applications preferred.
Lead UX Designer - B2B in London employer: JPMorganChase
At JPMorgan Chase, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and collaboration. As a Lead UX Designer in our new B2B organisation, you will have the opportunity to work alongside diverse professionals, driving impactful design solutions while benefiting from extensive employee growth opportunities and a commitment to customer-centric practices. Our location offers a vibrant environment that encourages creativity and professional development, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Lead UX Designer - B2B in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at JPMorganChase for a Lead UX Designer - B2B, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like JPMorganChase before they go live!
We think you need these skills to ace Lead UX Designer - B2B in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Lead UX Designer - B2B at JPMorganChase, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work JPMorganChase does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to JPMorganChase. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at JPMorganChase.
How to prepare for a job interview at JPMorganChase
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with JPMorganChase, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. JPMorganChase might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at JPMorganChase!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what JPMorganChase is looking for.
