At a Glance
- Tasks: Manage KYC renewals, streamline processes, and enhance client experiences.
- Company: Join a leading financial institution focused on compliance and client satisfaction.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Collaborative team culture with opportunities for personal growth.
- Why this job: Be the KYC expert and make a real impact in client onboarding.
- Qualifications: Strong communication skills and knowledge of KYC/AML standards required.
The predicted salary is between 45000 - 60000 £ per year.
Be the Know Your Customer (KYC) expert partners trust: own renewals, drive compliance, streamline processes, and elevate client experience. As a KYC Middle Office Associate/Senior Associate within the KYC Middle Office team, you will act as a single point of contact and subject matter expert (SME) for ensuring timely completion of our existing customer KYC records. You will be aligned to a designated Front Office team (e.g. Sales, RMP, Deal Team or Transition Management) and facilitate across all teams on KYC execution. You will quickly build rapport with our internal and external customers to ensure the KYC aspect of the Clients onboarding experience is exceptional, efficient and world class.
Job responsibilities
- Manage the KYC Renewals book of work for your designated Front Office sub-LOB to prioritise active requests, provide status updates and manage the end-to-end process.
- Build and develop strong partnerships, identify challenges and eliminate roadblocks with all internal partners.
- Work with the Front Office teams, directing clients as required, to obtain all necessary supporting evidence to fulfil KYC due diligence.
- Ensure all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements.
- Coordinate case prioritization, capacity planning, and assignment with our Global Maker teams and QC.
- Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are communicated to our business partners.
- Manage personal workload and priorities ensuring timely escalation of key risks/issues to management.
- Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business.
- Work as a role model to peers and drive training and sharing of good practices.
- Might lead peers engaged on the same portfolio.
Required qualifications, capabilities, and skills
- Strong written and oral communication skills with experience of conflict resolution.
- Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers.
- Client focused whilst maintaining a strong controls mind-set.
- Proactive and flexible approach to personal workload and wider team targets.
- Effective at managing time appropriately and organising workload for maximum productivity.
- Working knowledge of KYC/Compliance/AML standards.
- Demonstrable experience in improving Client Experience and streamlining processes.
- Sound understanding of the Financial Industry.
- Knowledge of multiple client types (i.e. Corporates, Non-Banking Financial Institutions, Banks, Foreign Correspondent Banks, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies).
KYC Markets Renewals Middle Office Associate/Senior Associate in London employer: JPMorganChase
Join a dynamic and innovative team as a KYC Markets Renewals Middle Office Associate/Senior Associate, where your expertise will be valued and your contributions recognised. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, ensuring you stay at the forefront of industry standards. Located in a vibrant city, we offer a competitive benefits package and a supportive environment that encourages work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land KYC Markets Renewals Middle Office Associate/Senior Associate in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and compliance sectors. Attend industry events or webinars where you can meet potential employers and showcase your KYC expertise.
✨Tip Number 2
Prepare for interviews by brushing up on your KYC knowledge and understanding the latest regulations. Be ready to discuss how you've streamlined processes or improved client experiences in past roles.
✨Tip Number 3
Showcase your interpersonal skills during interviews. Remember, it's all about building rapport with internal and external partners. Share examples of how you've effectively influenced and negotiated with stakeholders.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives us a chance to see your enthusiasm for joining our team directly.
We think you need these skills to ace KYC Markets Renewals Middle Office Associate/Senior Associate in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the KYC Markets Renewals role. Highlight your experience with KYC, compliance, and client management to show us you’re the perfect fit!
Showcase Your Communication Skills:Since strong written and oral communication is key for this role, give us examples of how you've effectively communicated with clients or stakeholders in the past. We want to see your conflict resolution skills in action!
Demonstrate Your Client Focus:We love candidates who put clients first! Share specific instances where you’ve improved client experiences or streamlined processes. This will help us see your proactive approach in action.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JPMorganChase
✨Know Your KYC
Make sure you brush up on your KYC knowledge before the interview. Understand the latest regulations and compliance standards, as well as the specific processes your potential employer uses. This will show that you're not just familiar with the basics but are genuinely invested in the role.
✨Build Rapport
Since this role involves a lot of interaction with internal and external stakeholders, practice building rapport. Think of examples from your past experiences where you've successfully collaborated with others. Be ready to share how you can foster strong partnerships and resolve conflicts effectively.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. Highlight your proactive approach to identifying roadblocks and streamlining processes. This will demonstrate your ability to improve client experience and manage workloads efficiently.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how they measure success in KYC renewals. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
