At a Glance
- Tasks: Lead the evolution of an AI-enabled Advisor platform for enhanced client engagement.
- Company: Join J.P. Morgan, a global leader in asset and wealth management.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Collaborate with diverse teams across 40+ global markets.
- Why this job: Shape the future of digital banking and make a real impact on client experiences.
- Qualifications: 5+ years in financial services with product management experience.
The predicted salary is between 80000 - 100000 € per year.
J.P. Morgan Asset and Wealth Management – IPB Digital & Data Transformation – Advisor Platform Product Manager, Vice President, London
As part of the IPB Digital & Data Transformation team, the IPB Advisor Platform Product Manager is responsible for leading efforts to evolve the Advisor platform digital experience, empowering our Advisors with an intuitive, AI-enabled toolkit that drives proactive client engagement and world-class service delivery. A key focus will be to establish a scalable platform strategy that enables shared components, personalization, and efficiency across the International Private Bank, ensuring an integrated end-to-end experience from Advisors to Clients.
Through partnership with Front Office stakeholders, Market Leaders, Solutions teams, designers, and technologists, the Product Manager will shape the digital product strategy and align priorities to ensure successful execution. As a Product Manager, you will define the vision for how Advisors leverage insights and intelligence to serve the world's most sophisticated clients. You will determine the product goals, objectives, and requirements, and prioritise delivery of digital capabilities in order to maximise business value and operational impact.
This role requires an AI-first mindset, building a platform for the future that anticipates client needs and scales across diverse user groups. You will partner closely with Design and Engineering as part of a product triad, and collaborate daily with Legal, Risk, Compliance, and partner product teams to drive enhancements through the entire product management lifecycle and deliver innovative digital solutions to Advisors and enabling teams across 40+ global markets.
Candidates should have excellent written and oral communication skills, strong interpersonal skills, and outstanding analytical and strategic thinking abilities. In addition to being a seasoned, well-trained professional, the successful candidate should be a strategic thinker with the ability to influence without authority, inspire confidence, and foster teamwork and collaboration across a complex, matrixed organisation.
About Asset And Wealth Management
J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra-high net-worth, high net-worth and individual clients through its Asset Management and Global Private Bank businesses. With client assets of $7.1 trillion and assets under management of $4.8 trillion, we are one of the largest asset and wealth managers in the world. Throughout its long and distinguished history, Asset & Wealth Management has been steadfastly committed to putting its clients' interests first. This fiduciary responsibility defines our relationship with clients and informs every decision we make on their behalf.
J.P. Morgan Private Bank provides customised financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy, leveraging the global resources of J.P. Morgan across planning, investing, banking, philanthropy, family office management, fiduciary services, special advisory services and more. The Private Bank oversees more than $3.1 trillion in client assets globally.
Our team
As part of the International Private Bank (IPB) Digital & Data Transformation (DDT) organisation, the IPB Digital Advisor & Client Solutions team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It’s an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally.
Core Responsibilities
- Understand Advisor and business needs. Invest in a deep understanding of the business opportunity, Advisor workflows, and competitive landscape to inform which initiatives and features to pursue. Participate in research to uncover Advisor needs and validate solutions that are relevant, useful, and scalable across multiple user groups.
- Define strategy, operating model, and roadmap to achieve vision and business goals. Own and drive the product roadmap to meet business objectives and provide a leading Advisor experience. Partner with developers and UX designers to deliver intuitive and differentiated user experiences. Prioritise and define each feature to meet Advisor and business goals, while also meeting control requirements.
- Lead the product development lifecycle, ensuring sprint inputs (e.g., design and requirements) and outputs (e.g., tested code) are as envisioned, and providing direction and smart trade-off decisions for the team. Collaborate with other product and requirement owners and designers to deliver end-to-end product and experience. Partner with Technology to triage issues end to end until full resolution is achieved. Communicate issue resolution to appropriate parties and elevate issues as necessary to ensure proper response.
- Establish approach to pilot and rollout new capabilities, including objective and scope, communication, training and support, and feedback and metrics. Embrace a fail-fast mentality grounded in smart, calculated bets that deliver incremental value toward a long-term vision.
- Embody true “customer obsession” in identifying and leveraging user data, key performance metrics, industry trends, and varying forms of Advisor feedback to shape design and roadmap decisions. Lead with an AI-first approach, embedding intelligence into the platform to enable proactive, personalised engagement at scale.
- Develop and maintain deep relationships with partners including senior leaders, Front Office stakeholders, Market Leaders, Solutions teams, Digital, Technology, Design, Operations, and control functions across the International Region.
- Champion shared components and reusable capabilities that drive scale and efficiency across the broader ecosystem, solving for the many without compromising impact.
Qualifications
- 5+ years of experience in financial services, preferably with experience in private banking, digital banking, or a closely related business leading strategic or transformational change.
- Extensive experience managing product delivery across multiple work streams with varying timelines, priorities, and complexities, ultimately launching new or enhanced products to market.
IPB Digital & Data Transformation - Product Manager - VP in London employer: JPMorganChase
J.P. Morgan is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. As part of the IPB Digital & Data Transformation team, employees benefit from a culture that prioritises professional growth, embraces cutting-edge technology, and fosters teamwork across diverse global markets. With a commitment to client-centric solutions and a focus on AI-driven strategies, this role provides unique opportunities to shape the future of wealth management while working alongside industry leaders.
StudySmarter Expert Advice🤫
We think this is how you could land IPB Digital & Data Transformation - Product Manager - VP in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at J.P. Morgan or similar firms. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to product management and digital transformation. Think about how your experience aligns with the role and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Showcase your passion for AI and digital solutions! In conversations, highlight your understanding of how these technologies can enhance client engagement and improve service delivery. This will set you apart as a candidate who truly gets the vision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and are familiar with our processes.
We think you need these skills to ace IPB Digital & Data Transformation - Product Manager - VP in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your experience in digital transformation and product management, especially in financial services. We want to see how your skills align with our vision!
Showcase Your Communication Skills:Since this role requires excellent written and oral communication, don’t shy away from demonstrating these skills in your application. Use clear, concise language and make your points stand out. We love a well-structured application!
Highlight Your Analytical Mindset:We’re looking for strategic thinkers! Include examples of how you've used data to drive decisions or improve processes in your previous roles. Show us that you can think critically and influence outcomes without direct authority.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s super easy to do – just follow the prompts and let us see what you’ve got!
How to prepare for a job interview at JPMorganChase
✨Know Your Product Inside Out
Before the interview, dive deep into J.P. Morgan's Advisor Platform and understand its features, benefits, and how it stands out in the market. Be ready to discuss how you would enhance the digital experience for Advisors and clients, showcasing your AI-first mindset.
✨Showcase Your Strategic Thinking
Prepare examples that demonstrate your ability to define product goals and strategies. Think about past experiences where you successfully led product development or transformation initiatives, and be ready to explain how you prioritised features to maximise business value.
✨Emphasise Collaboration Skills
This role requires working closely with various teams. Share specific instances where you collaborated with designers, developers, or stakeholders to deliver a successful product. Highlight your interpersonal skills and how you foster teamwork in complex environments.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to make trade-off decisions or handle unexpected challenges during the product lifecycle. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
