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- Tasks: Lead the development of a cutting-edge CRM platform for digital market sales.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Shape the future of CRM and drive innovation in digital markets.
- Qualifications: 5+ years in Product Management with strong technical and communication skills.
- Other info: Collaborative environment with a commitment to diversity and inclusion.
The predicted salary is between 72000 - 108000 £ per year.
JP Morgan is seeking a Vice President to lead the build-out of our CRM product within Digital Markets. In this pivotal role, you will thrive in a dynamic, collaborative environment that values diversity and inclusion, while shaping the future of CRM platforms for our Markets business.
As a Vice President in Digital Markets, you will be at the forefront of shaping the CRM Platform that underpins our Markets business. In this role, you will define and deliver the essential building blocks of our CRM solution, ensuring it is purpose-built to support the complex workflows and dynamic requirements of digital market sales.
You will be responsible for architecting CRM workflows that drive sales productivity, client engagement, and operational efficiency across the Markets organization which includes designing and optimizing processes for lead management, opportunity tracking, client onboarding, sales pipeline visibility, and post-trade client servicing. Your work will ensure that sales teams have the tools and insights they need to build strong client relationships, respond quickly to market opportunities, and deliver exceptional service.
You will collaborate closely with sales, trading, technology, and operations teams to capture business requirements and translate them into scalable CRM features. By leveraging data, automation, and AI-driven insights, you will enable seamless integration of CRM workflows with other digital platforms, ensuring a unified experience for users. Your leadership will be instrumental in driving adoption, continuous improvement, and innovation within the CRM ecosystem, positioning JP Morgan as a leader in digital market sales.
Responsibilities:
- Develop and refine CRM workflows for lead generation, sales pipeline management, client onboarding, and post-trade support, tailored to the unique needs of digital market sales teams.
- Ensure the CRM platform empowers sales teams with real-time data, actionable insights, and automated processes to maximize efficiency and client impact.
- Architect seamless integration between CRM and other digital platforms, such as trading systems, analytics tools, and client portals, to provide a holistic view of client interactions and sales activities.
- Champion intuitive, user-centric design that simplifies complex sales processes and enhances productivity for front-office teams.
- Establish feedback loops with users to identify pain points, prioritize enhancements, and drive ongoing optimization of CRM workflows.
- Incorporate AI, machine learning, and automation to streamline repetitive tasks, surface opportunities, and deliver predictive insights that support proactive sales strategies.
Required Qualifications, Capabilities, And Skills:
- Minimum 5 years of experience in Product Management, with a strong track record of delivering successful products.
- In-depth understanding of the Markets business.
- Strong technical abilities, with experience in defining and delivering core platform components.
- Proven ability to manage complex projects and deliver results in a fast-paced environment.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Strategic thinker with a customer-centric approach to product development.
Preferred Qualifications, Capabilities, And Skills:
- Experience in CRM systems.
- Familiarity with AI/LLM frameworks and mobile product development.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Digital Markets CRM - Product Manager - Vice President in London employer: JPMorganChase
Contact Detail:
JPMorganChase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Markets CRM - Product Manager - Vice President in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their CRM needs and think about how your experience aligns with their goals. We want you to walk in feeling confident and ready to showcase how you can make a difference at JP Morgan.
✨Tip Number 3
Practice your pitch! Be ready to explain your past experiences and how they relate to the role of Vice President in Digital Markets. We suggest rehearsing with a friend or in front of a mirror to nail down your delivery and ensure you come across as genuine and enthusiastic.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. We believe this small gesture can set you apart from other candidates and reinforce your interest in the position.
We think you need these skills to ace Digital Markets CRM - Product Manager - Vice President in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Vice President in Digital Markets. Highlight your experience in product management and any specific achievements related to CRM systems. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you the perfect fit. Don’t forget to mention your understanding of the Markets business and your strategic thinking abilities.
Showcase Collaboration Skills: Since this role involves working closely with various teams, make sure to highlight your collaboration skills in your application. Share examples of how you've successfully worked with cross-functional teams in the past to achieve common goals.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at JPMorganChase
✨Know Your CRM Inside Out
Before the interview, make sure you have a solid understanding of CRM systems and their role in digital markets. Familiarise yourself with the latest trends in CRM technology, especially those related to AI and automation, as these will be crucial for the role.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience managing complex projects. Use specific examples that highlight your ability to deliver results in fast-paced environments. This will demonstrate your capability to handle the demands of the Vice President position.
✨Emphasise Collaboration
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated with cross-functional teams in the past. Highlight your communication skills and how they contributed to project success.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges in CRM workflows and how you would address them. This will show your strategic thinking and customer-centric approach to product development.
