Digital Markets CRM Platform - Product Manager - Vice President in London
Digital Markets CRM Platform - Product Manager - Vice President

Digital Markets CRM Platform - Product Manager - Vice President in London

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the development of a cutting-edge CRM platform and enhance user experience.
  • Company: Join J.P. Morgan, a global leader in banking and investment.
  • Benefits: Diverse and inclusive workplace with opportunities for growth and development.
  • Why this job: Make a real impact in a fast-paced environment while driving innovation.
  • Qualifications: Proven product management experience and strong technical skills required.
  • Other info: Collaborate with cross-functional teams and shape the future of digital markets.

The predicted salary is between 72000 - 108000 £ per year.

As a Vice President in Digital Markets, Markets CRM Product team, you will play a critical role in defining and delivering the core building blocks of our CRM Platform, ensuring it meets the needs of our Markets business. This role focuses on managing the Platform element of the CRM Product and reports directly to the Head of CRM Markets Product.

Job Responsibilities

  • Lead the development and management of the Core Platform/Product container, ensuring seamless integration with other product components.
  • Define and implement system entitlements, visibility rules, and user preferences to enhance platform functionality.
  • Develop and maintain a user persona framework to tailor the CRM experience to diverse user needs.
  • Drive the development of mobile capabilities to ensure accessibility and usability across devices.
  • Integrate AI/LLM frameworks to enhance the platform's intelligence and automation capabilities.
  • Collaborate with cross-functional teams to align platform development with business objectives and user requirements.
  • Provide technical leadership and guidance to ensure the successful delivery of platform features and enhancements.

Required Qualifications

  • Substantial experience in Product Management, with a strong track record of delivering successful products.
  • In-depth understanding of the Markets business.
  • Strong technical abilities, with experience in defining and delivering core platform components.
  • Proven ability to manage complex projects and deliver results in a fast‐paced environment.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross‐functional teams.
  • Strategic thinker with a customer‐centric approach to product development.

Preferred Qualifications

  • Experience in CRM systems.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‐opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Job Location: Bronx, New York, United States.

Digital Markets CRM Platform - Product Manager - Vice President in London employer: JPMorganChase

At J.P. Morgan, we pride ourselves on being an exceptional employer, particularly for those in the Digital Markets CRM Product team. Our Bronx location offers a dynamic work culture that fosters innovation and collaboration, with ample opportunities for professional growth and development. We are committed to diversity and inclusion, ensuring that every employee feels valued and empowered to contribute to our success.
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Contact Detail:

JPMorganChase Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Markets CRM Platform - Product Manager - Vice President in London

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.

Tip Number 2

Prepare for interviews by researching the company and its culture. Tailor your answers to show how you fit into their vision, especially in areas like CRM and product management.

Tip Number 3

Showcase your skills with real examples. When discussing your experience, highlight specific projects where you led product development or improved user experiences.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!

We think you need these skills to ace Digital Markets CRM Platform - Product Manager - Vice President in London

Product Management
CRM Systems
Technical Leadership
Project Management
Cross-Functional Collaboration
User Persona Framework Development
AI/LLM Integration
Mobile Capability Development
Strategic Thinking
Customer-Centric Approach
Communication Skills
Complex Project Management
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Vice President in Digital Markets. Highlight your experience in Product Management and any relevant CRM systems you've worked with. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Don't forget to mention your strategic thinking and customer-centric approach!

Showcase Your Technical Skills: Since this role requires strong technical abilities, make sure to highlight any experience you have with core platform components and AI/LLM frameworks. We love seeing how you can integrate technology into product development!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. We can't wait to see what you bring to the table!

How to prepare for a job interview at JPMorganChase

Know Your Product Inside Out

Before the interview, dive deep into the specifics of CRM platforms and how they integrate with market needs. Familiarise yourself with the latest trends in AI and LLM frameworks, as these are crucial for enhancing platform intelligence.

Showcase Your Leadership Skills

Be prepared to discuss your experience in leading cross-functional teams. Share specific examples of how you've successfully managed complex projects and delivered results, especially in fast-paced environments.

Tailor Your Approach to User Needs

Understand the importance of user personas in product development. Be ready to explain how you would develop and maintain a user persona framework to enhance the CRM experience for diverse users.

Communicate Clearly and Confidently

Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing technical aspects and how they align with business objectives.

Digital Markets CRM Platform - Product Manager - Vice President in London
JPMorganChase
Location: London

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