Control Manager - Vice President - Personal Investing Operations in London

Control Manager - Vice President - Personal Investing Operations in London

London Full-Time 72000 - 88000 £ / year (est.) No working from home possible
JPMorganChase

At a Glance

  • Tasks: Shape the future of personal investing by managing operational risk and controls.
  • Company: Join J.P. Morgan, a leader in wealth management and innovation.
  • Benefits: Competitive salary, career growth, and a supportive work environment.
  • Other info: Collaborative culture with opportunities to influence and innovate.
  • Why this job: Make a real impact while redefining wealth management for the next generation.
  • Qualifications: Experience in operational risk management and strong communication skills required.

The predicted salary is between 72000 - 88000 £ per year.

Description

Are you ready to shape the future of personal investing?

At J.

Morgan Personal Investing, you’ll join a team that values innovation, collaboration, and your unique perspective.

Here, you’ll have the opportunity to grow your career, develop your skills, and make a real impact for our clients and the wider community.

We offer a supportive environment where your ideas are valued, and your contributions drive our success.

Join us and be part of a team that’s redefining wealth management for the next generation.

Join JP Morgan Chase Personal Investing as a Control Manager (Vice President) supporting our Operations Management team.

In this role, you will help shape and strengthen our control environment – driving operational excellence, supporting responsible growth and innovation, and helping ensure we meet our regulatory and internal policy obligations.

You’ll partner closely across Operations, Business, Risk, Compliance, Audit, Legal, and Technology to foster a proactive risk culture and deliver trusted outcomes for our clients.

What you’ll do

As a Control Manager VP, you will

  • Design and implement robust control frameworks aligned to regulatory expectations and internal policies.
  • Partner with stakeholders to identify, assess, and mitigate risks across new and existing products.
  • Perform deep-dive risk assessments for Operations processes and change initiatives.
  • Monitor control performance, evaluate effectiveness, and recommend enhancements and sustainable solutions.
  • Collaborate with Testing, Compliance, Audit, and Risk teams to support an effective control environment.
  • Manage the end-to-end lifecycle of regulatory, audit, compliance, and operational risk issues - from identification through remediation and closure.
  • Identify control gaps, root causes, and practical actions to strengthen the risk and control environment.
  • Build and maintain strong relationships with senior leaders and cross-functional partners.
  • Prepare executive-level reporting, dashboards, and presentations to communicate themes, trends, and outcomes.
  • Provide training and guidance on control processes and risk management practices.
  • Contribute to the Compliance and Operational Risk Evaluation (CORE) program across key pillars.
  • Support operational risk practices and control programs, including committee reporting and risk mitigation activities.
  • Review and analyze key metrics to assess the health of the operational risk and control environment.
  • Required qualifications, capabilities, and skills
  • Strong experience in operational risk management, controls, compliance, audit, and/or wealth management.
  • Demonstrated ability to identify risks and implement effective controls for both BAU activity and new product initiatives.
  • Strong written and verbal communication skills with the ability to influence stakeholders at all levels.
  • Experience partnering with business stakeholders to remediate operational risk issues and deliver measurable outcomes.
  • Strong understanding of wealth management products and services, relevant regulations, and associated risks.
  • Knowledge of trade lifecycle processes and ability to articulate control requirements (e. g., trade execution, capture, settlement).
  • Strong knowledge of FCA requirements and regulatory expectations, including Suitability & Appropriateness, CASS, and Consumer Duty.
  • Ability to translate process risks into risk and control heatmaps and communicate themes clearly to senior audiences.
  • Proven time management and prioritization skills; able to navigate multiple deliverables in parallel.
  • High attention to detail, accuracy, and integrity.
  • Proficiency in Microsoft Office (Word, Excel, Power Point, Visio).
  • Preferred qualifications, capabilities, and skills
  • Understanding of control testing methodologies and experience operating within mature risk and control programs.
  • Experience partnering with Internal Audit, Compliance, Operational Risk, and Regulatory stakeholders.
  • Familiarity with governance, risk, and control (GRC) systems, tools, and processes.
  • Experience leading teams and/or coaching colleagues.

Control Manager - Vice President - Personal Investing Operations in London employer: JPMorganChase

JPMorganChase is an exceptional employer, offering a dynamic work environment in Greater London where innovation thrives. With a strong commitment to diversity and inclusion, employees benefit from collaborative agile teams, extensive professional development opportunities, and the chance to work on cutting-edge technology products that shape the future of finance. Join us to be part of a culture that values your contributions and supports your growth.

JPMorganChase

Contact Details:

JPMorganChase Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Control Manager - Vice President - Personal Investing Operations in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like JPMorganChase. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Control Manager - Vice President - Personal Investing Operations in London

Operational Risk Management
Controls Implementation
Compliance Knowledge
Audit Experience
Wealth Management Understanding
Risk Assessment
Stakeholder Engagement

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JPMorganChase.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on JPMorganChase's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at JPMorganChase

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JPMorganChase.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at JPMorganChase will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former JPMorganChase employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.