As a Lead Technical Program Manager- Chief of Staff within Product Management Business Enablement and Transformation (BET), you are a trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, providing wide ranging perspectives, and sharing thematic feedback.
Job Responsibilities:
- A trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing thematic feedback.
- Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.
- In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
- Corporate function partnership (primarily HR, Finance & Business Management), and preparing necessary communications into the organization.
- Ownership of resource management, tracking HC and financials to budget and maintaining organizational hygiene in respect to firmwide guidance
- Create, improve and maintain cadenced processes to ensure successful and consistent execution of deliverables. Eliminate toil where opportunity arises.
- Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions.
- In partnership with HR, run talent management sessions and promotion radar reviews.
Required qualifications, skills, and capabilities
- 6+ years of experience in program/project/technology management, consulting, operations, or a combination of these
- Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders.
- Strong in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence
- Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
- Ability to establish and build strong relationships and partnerships across cross-functional teams.
- Ability to influence, organize, and direct people across various seniorities, teams, and departments.
- Commitment to diversity, ethical, accountable, and transparent leadership
- Desire to take on increasing management responsibility and project/program ownership.
- Strong data analysis and presentation skills with proficiency in MS Excel and PowerPoint
Chief of Staff, Product Management (Lead Technical Program Manager) in London employer: JPMorganChase
J.P. Morgan Europe Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the financial sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to professional development, all while contributing to impactful consumer banking initiatives. Working here means being part of a prestigious institution that values insights and empowers its team members to drive meaningful change.
