AI Knowledge Enablement - Senior Associate in London

AI Knowledge Enablement - Senior Associate in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
JPMorganChase

At a Glance

  • Tasks: Accelerate AI adoption and create engaging learning experiences across teams.
  • Company: Join JPMorgan Chase, a leader in financial services and innovation.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Other info: High-visibility role with opportunities for growth and collaboration.
  • Why this job: Shape the future of AI in finance and make a real impact.
  • Qualifications: Experience in communications and foundational AI knowledge required.

The predicted salary is between 60000 - 80000 £ per year.

Help accelerate how teams across JPMorgan Chase use artificial intelligence to deliver measurable impact. In this role, you will shape firmwide learning, awareness, and change efforts that build practical AI literacy and support responsible adoption. You will partner with stakeholders across the Commercial & Investment Bank to create clear, engaging enablement experiences and communications. You will also help make AI tools and information easier to find and understand through a centralized inventory. If you enjoy combining learning, communications, and emerging technology, this is a high-visibility opportunity to grow your impact.

As an AI Knowledge Enablement Senior Associate in the AI Enablement team within the Commercial & Investment Bank, you will support the design, delivery, and scaling of AI upskilling, awareness, and change management initiatives. You will help employees understand where AI shows up in day-to-day tools and how to adopt AI capabilities responsibly. You will maintain a centralized AI Tool Inventory and support a structured communications approach to AI across the Commercial & Investment Bank. You will work across a diverse set of partners to drive adoption, engagement, and continuous improvement. You will help translate complex AI, technical, and regulatory topics into clear, practical materials that teams can use.

Job Responsibilities

  • Support and deliver cross Commercial & Investment Bank AI upskilling initiatives from design through implementation and continuous improvement.
  • Deliver AI training that builds foundational AI literacy.
  • Support change management activities that promote responsible AI adoption and embed AI into everyday ways of working.
  • Develop and maintain an AI Tool Inventory as a one-stop shop for information on AI tools, ensuring content stays accurate, current, and aligned with firm policies.
  • Conduct analysis to identify gaps in existing AI upskilling and awareness initiatives and support targeted solutions to close gaps.
  • Draft and refine communications materials, including intranet content, newsletters, and leadership talking points, to support a multi-layered AI communications strategy.
  • Track progress and engagement across AI knowledge initiatives, reviewing participation, feedback, and adoption data to identify where additional interventions are needed.

Required Qualifications, Capabilities, and Skills

  • Experience in communications and/or upskilling, learning, and development roles.
  • Foundational knowledge of artificial intelligence, machine learning, and generative artificial intelligence, including basic prompt engineering concepts, key risks, and responsible AI principles in a regulated environment.
  • Strong verbal and written communication skills, with ability to translate complex AI, technical, and regulatory topics into clear, concise, practical materials.
  • Proven ability to deliver multiple initiatives to conclusion across a diverse group of partners while managing competing priorities.
  • Proficiency in Microsoft Excel and PowerPoint, including ability to analyze data and produce clear, well-structured materials.
  • Strong organization, attention to detail, and learning agility, with ability to quickly assimilate new AI tools, policies, and regulatory developments.
  • Bachelor’s or Master’s degree in a relevant field or equivalent practical experience.

Preferred Qualifications, Capabilities, and Skills

  • Experience with AI and knowledge of financial services.

AI Knowledge Enablement - Senior Associate in London employer: JPMorganChase

At JPMorgan Chase, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As an AI Knowledge Enablement Senior Associate, you will have the opportunity to work in a dynamic environment where your contributions directly impact the adoption of cutting-edge AI technologies across the Commercial & Investment Bank. With a strong focus on employee growth, we offer comprehensive training programs, a supportive team atmosphere, and the chance to engage with diverse stakeholders, ensuring that you can thrive both personally and professionally in this exciting role.

JPMorganChase

Contact Details:

JPMorganChase Recruitment Team

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