At a Glance
- Tasks: Lead product design to create user-friendly banking experiences that revolutionise mobile banking.
- Company: Join J.P. Morgan, a global leader in financial services with a startup mentality.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Dynamic, collaborative environment with a focus on innovation and mentorship.
- Why this job: Make a real impact on customers worldwide while working with cutting-edge design technologies.
- Qualifications: Proven product design experience and a strong portfolio showcasing user-centred solutions.
The predicted salary is between 55000 - 65000 £ per year.
Job Description
JPMorgan Chase is building a digital bank in the UK, aiming to revolutionise mobile banking with seamless customer journeys.
We are creating the bank of the future from scratch, channeling a startup mentality while operating within a global financial institution.
As a Product Designer in the International Consumer Bank, you will be part of a flat-structured organisation that values solution‑oriented, customer‑focused individuals.
You will work in an agile environment, collaborating with diverse teams to build products that impact customers worldwide.
The role sits within the Product Design Team, part of the Design & Customer Experience (DCE) Team, based in London.
In this position you will lead product design efforts, driving innovation from concept to delivery.
Responsibilities
- Drive product design excellence within a dedicated product squad, balancing craft with business impact and ensuring quality and consistency in deliverables.
- Translate complex business requirements and user needs into intuitive, user‑friendly experiences.
- Collaborate across research, design, technology, and business teams to create customer‑focused products and services.
- Align design and business goals in partnership with leadership across Customer Experience, Product, and Marketing.
- Lead discovery, design, and delivery research through workshops, design sprints, and ideation sessions.
- Advocate for customer‑centric design by using insights and data to inform user experiences.
- Create high‑quality design deliverables, including concepts, prototypes, user journeys, wireframes, UI flows, and detailed UI designs.
- Partner with the design system team to represent customer and business needs.
- Present and communicate design work and recommendations to stakeholders across the organisation.
- Manage stakeholders, proactively resolve issues that affect design quality, and identify new opportunities for innovation.
- Mentor and support other designers, fostering best practices and methodologies to increase efficiency and effectiveness.
- Required Qualifications, Capabilities and Skills
- Proven experience in hands‑on product design roles, demonstrating craft and problem‑solving across end‑to‑end product or service environments.
- Strong portfolio showcasing user‑centered solutions that address business and customer challenges.
- Solution‑oriented, commercially savvy, with an interest in fintech and experience delivering impactful products.
- Ability to synthesise complex and competing needs and communicate effectively with diverse teams and stakeholders.
- Practical understanding of current and emerging technologies relevant to digital experiences.
- Experience designing across digital touchpoints, including native i OS and Android platforms.
- Proficiency in usability testing, iterative design, and early‑stage UX research methods.
- Expert knowledge of modern design systems, prototyping software, and design tools (e. g., Figma).
- Versatile craft skills from concept sketches to high‑fidelity digital prototypes.
- Passion for fostering an environment where people can do their best work.
- Ability to thrive in dynamic, collaborative, cross‑functional teams.
- Preferred Qualifications, Capabilities and Skills
- Bachelor's degree in Design, HCI, or related field, or equivalent professional experience.
- Product design and delivery experience in Financial Services or Fintech.
About Us
Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
We are an equal‑opportunity employer, valuing diversity and inclusion.
We do not discriminate on the basis of any protected attribute, and we make reasonable accommodations for applicants’ and employees' religious and health needs.
About The Team
Our professionals in Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
The Digital team creates innovative, industry‑leading products and experiences that help customers access, share and control their financial data to make smart decisions.
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Lead Product Designer B2C employer: JPMorganChase
JPMorganChase is an exceptional employer, offering a dynamic work environment in Greater London where innovation thrives. With a strong commitment to diversity and inclusion, employees benefit from collaborative agile teams, extensive professional development opportunities, and the chance to work on cutting-edge technology products that shape the future of finance. Join us to be part of a culture that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Designer B2C
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at JPMorganChase for a Lead Product Designer B2C, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like JPMorganChase before they go live!
We think you need these skills to ace Lead Product Designer B2C
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Lead Product Designer B2C at JPMorganChase, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work JPMorganChase does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to JPMorganChase. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at JPMorganChase.
How to prepare for a job interview at JPMorganChase
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with JPMorganChase, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. JPMorganChase might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at JPMorganChase!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what JPMorganChase is looking for.
