IPB Digital & Data Transformation - Project Manager - Vice President

The Digital and Data Transformation team within the Private Bank seeks a self‑motivated and experienced Product Manager to support our Digital Client Platform and operational processes. In this role, you will demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, designers and technologists to ultimately shape our digital product strategy and ensure we constantly improve and enrich the client experience.

As a Product Manager, you will define the vision, product goals, objectives, and requirements, and prioritize the delivery of digital capabilities to maximize business value and operational impact. This role requires an AI‑first mindset, building a platform that anticipates client needs and scales across diverse user groups. You will partner closely with Design and Engineering as part of a product triad, and collaborate daily with Legal, Risk, Compliance, and partner product teams to drive enhancements throughout the product lifecycle and deliver innovative digital solutions to clients.

Key Responsibilities

• Develop and lead key digital initiatives to reimagine the client experience, deepen engagement on our digital platform and drive operational efficiency.
• Define strategy, operating model, and roadmap to achieve vision and business goals.
• Own and drive the product roadmap to meet business objectives and provide a leading client experience.
• Partner with developers and UX designers to deliver intuitive and differentiated user experiences, prioritizing features that meet client and business goals while meeting control requirements.
• Lead the product development lifecycle, ensuring sprint inputs (e.g., design and requirements) and outputs (e.g., tested code) are as envisioned.
• Provide direction and smart trade‑off decisions for the team, collaborating with other product and requirement owners and designers to deliver end‑to‑end product and experience.
• Partner with Technology to triage issues end‑to‑end until full resolution, communicating progress and escalating as necessary.
• Establish approach to pilot and rollout new capabilities, including objective and scope, communication, training and support, and feedback and metrics.
• Embrace a fail‑fast mentality grounded in smart, calculated bets that deliver incremental value toward a long‑term vision.
• Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM.
• Participate and act as an internal advocate of data insights and analytics to guide the business’s strategic priorities and decision making.
• Partner closely with global stakeholders to execute the roadmap, drive product initiatives, meet critical deadlines and budget constraints.
• Integrate customer feedback, data analytics, product metrics, user experience research, market analysis and company goals to drive prioritization of product initiatives.
• Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication.
• Drive planning, execution and go‑to‑market strategies for new releases.
• Build and present end‑to‑end executive product updates, inclusive of production metrics, new feature delivery planning and financial forecasting.
• Champion shared components and reusable capabilities that drive scale and efficiency across the broader ecosystem, solving for the many without compromising impact.

Qualifications & Skills Needed To Succeed

• 7+ years of product owner/manager experience with a proven track record of delivery.
• Experience in Financial Services or Wealth Management (preferred).
• Extensive experience managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation.
• Proven ability to partner across functions and influence without authority, building consensus across diverse viewpoints in a complex, matrixed organization.
• Strong leadership capabilities for product and delivery teams; demonstrates exemplary ownership and high professional standards.
• Structured thinker, effective communicator with excellent written communication skills.
• Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence.
• Highly self‑motivated, able to make decisions with incomplete information and remain calm under intense pressure.
• Experience working with Agile product teams and tools/processes (e.g., Scrum, Kanban, Jira, Confluence) and strong understanding of SDLC approaches (Agile/Waterfall) and design techniques focused on outcomes over process, comfortable with ambiguity.
• AI‑first mindset in day‑to‑day work and product building.
• Strong problem‑solving and partnership mindset with an underlying interest in digital solutions.
• Ability to define and execute product roadmap and business models.
• Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade‑offs.
• Ability to manage tight delivery timelines and execute under pressure.
• Demonstrates a level of self‑motivation suitable for a “start‑up” team, superior work ethic, and adaptability to meet tight deadlines during busy periods.

Desired Skills

• Product Manager background in digital platform infrastructure and modernization efforts (preferred).
• Strong knowledge and experience of digital client trends especially in the banking sector.
• Thrives working in a fast‑paced, dynamic environment across digital groups and time zones.
• Advanced degree and technical background (preferred).

Equal Opportunity Statement

J.P. Morgan is an equal opportunity employer and places a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.