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- Tasks: Manage and execute innovative CRM campaigns to enhance customer engagement.
- Company: Join J.P. Morgan, a leading global financial services provider.
- Benefits: Competitive salary, diverse work culture, and opportunities for growth.
- Why this job: Be at the forefront of digital innovation in a collaborative environment.
- Qualifications: Experience in lifecycle campaigns and strong analytical skills required.
- Other info: Diverse and inclusive workplace with a focus on employee well-being.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Excited by the opportunity to build innovative digital products and services in a start‑up environment, backed by one of the leading financial service providers worldwide? Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. As an Investments CRM Marketing Manager for J.P. Morgan Personal Investing, you will be at the heart of this exciting venture. We’re looking for people who have a curious mindset, thrive in collaborative environments, are solution‑oriented and commercially savvy. You will be working in an agile environment across teams, with plenty of opportunities to drive key initiatives and make an impact.
Job Responsibilities
- Manage the end‑to‑end planning and execution of lifecycle CRM campaigns, delivering comms across owned channels (email, in‑app, push).
- Collaborate cross‑functionally to enhance customer communication and engagement throughout the customer lifecycle.
- Partner with data teams to gain deep customer insights, design experiments aligned with business KPIs, and drive growth through programme optimisation.
- Ensure lifecycle campaigns deliver a consistent brand experience and align with internal approvals and controls.
- Design and launch complex automated lifecycle campaigns using both internal and external tools, maximising efficiency and impact.
- Own and communicate lifecycle campaign test results, providing clear insights and actionable next steps to the business.
- Work effectively across the organisation, driving a cohesive positive customer experience.
- Maintain comprehensive playbooks and documentation, ensuring that current learnings pave the way for future growth.
Required Qualifications, Capabilities, And Skills
- Relevant experience managing and implementing lifecycle campaigns, with expertise in email, push, and in‑app channels, ideally within highly regulated markets.
- Proficient in using Email Service Providers (ESPs), with a strong preference for Salesforce Marketing Cloud.
- Possess an analytical and curious mindset, comfortable working with data and data teams to identify trends and growth opportunities.
- Demonstrated hands‑on experience managing end‑to‑end initiatives within matrixed teams and fast‑paced environments.
- Strong attention to detail, with a focus on effective documentation and data flows to support collaboration and innovation.
Preferred Qualifications, Capabilities, And Skills
- Experience in financial services or digital wealth management.
- Strong understanding of compliance and regulatory requirements in marketing.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Investments CRM Marketing Manager - Associate employer: JPMorganChase
Contact Detail:
JPMorganChase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investments CRM Marketing Manager - Associate
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at J.P. Morgan. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Show us you understand J.P. Morgan's values and how you can contribute to their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in CRM campaigns and data analysis make you the perfect fit for the Investments CRM Marketing Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Investments CRM Marketing Manager - Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Investments CRM Marketing Manager. Highlight your experience with lifecycle campaigns and any relevant tools like Salesforce Marketing Cloud. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your curiosity and collaborative spirit. Tell us why you're excited about this role and how you can contribute to our team at J.P. Morgan Personal Investing.
Showcase Your Analytical Skills: Since this role involves working with data, make sure to highlight any experience you have in analysing customer insights or optimising campaigns. We love candidates who can demonstrate a solution-oriented mindset backed by data!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at JPMorganChase
✨Know Your CRM Campaigns
Make sure you brush up on your knowledge of lifecycle CRM campaigns, especially in email, push, and in-app channels. Be ready to discuss specific examples from your past experience where you've successfully managed these campaigns, as this will show your hands-on expertise.
✨Data is Your Best Friend
Since the role involves working closely with data teams, come prepared to talk about how you've used data to drive growth in previous roles. Think of specific metrics or insights you've uncovered that led to successful campaign optimisations.
✨Collaboration is Key
This position requires a lot of cross-functional collaboration, so be ready to share examples of how you've worked effectively within matrixed teams. Highlight any experiences where you’ve driven initiatives that required input from various departments.
✨Attention to Detail Matters
Given the focus on compliance and regulatory requirements, demonstrate your strong attention to detail. Prepare to discuss how you ensure effective documentation and data flows in your projects, as this will showcase your ability to maintain high standards in a regulated environment.
