Global Head of Operations & Customer Experience

Global Head of Operations & Customer Experience

Full-Time On-site
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J.P. Morgan seeks a seasoned leader to run a large, multi-product investment operations function across Europe. You will oversee trading, settlements, payments, pensions and client service, driving process excellence while maintaining risk controls.

You will design operating models, lead cross-functional collaboration with Product, Technology, Risk and Compliance, and push transformational initiatives leveraging automation and data analytics to improve client outcomes.

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Global Head of Operations & Customer Experience employer: JPMorganChase

J.P. Morgan Europe Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the financial sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to professional development, all while contributing to impactful consumer banking initiatives. Working here means being part of a prestigious institution that values insights and empowers its team members to drive meaningful change.

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Contact Details:

JPMorganChase Recruitment Team