At a Glance
- Tasks: Manage customer complaints from start to finish, ensuring fair outcomes.
- Company: Join JPMorganChase, a leading global bank in Edinburgh.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity to excel in a dynamic and impactful role.
- Why this job: Make a real difference in customer service and support vulnerable clients.
- Qualifications: Experience in banking complaints handling and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
JPMorganChase in Edinburgh is seeking a Global Complaints Specialist to manage complaint cases end to end. You will work towards delivering fair and timely outcomes while supporting vulnerable customers and maintaining operational KPIs.
The role demands experience in customer complaint handling within banking, strong communication skills, and familiarity with regulatory standards. Join us for a chance to make a significant impact in customer service excellence.
Global Banking Complaints Champion employer: JPMorganChase
JPMorganChase in Edinburgh is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a strong commitment to customer service excellence, employees are empowered to make a meaningful impact while enjoying comprehensive benefits and a supportive environment that values diversity and inclusion.
