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- Tasks: Monitor and optimise production applications while driving automation and innovation.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on technology.
- Benefits: Dynamic team culture, career growth, and opportunities to innovate.
- Why this job: Make a real impact in technology operations and enhance financial services.
- Qualifications: Bachelor’s degree in STEM or equivalent experience; strong communication and problem-solving skills.
- Other info: Diverse and inclusive workplace that values your unique talents.
The predicted salary is between 36000 - 60000 £ per year.
Join us to make a real impact at the heart of our business, where your expertise shapes the future of technology operations. You will have the opportunity to collaborate with talented professionals, refine processes, and deliver outstanding results for our clients. We value your passion for technology and your drive to innovate. At JPMorgan Chase, you can grow your career while helping us transform the way we deliver financial services. Be part of a team that encourages continuous improvement and rewards proactive problem-solving.
As a Technology Support Lead in the Equities Prime Financial Services Production Management team, you will help maintain the stability, availability, and performance of key applications. You will support product flows across Futures and Options, Credit, Rates, and FX, from Exchange connectivity to client reporting. You will work in a collaborative environment that values communication and continuous improvement. Your proactive approach will help drive automation and innovation. You will play a vital role in connecting business and technology to deliver outstanding results.
Job Responsibilities
- Monitor and optimize production application environments to ensure readiness for business, operations, and clients.
- Collaborate with technology, business, and operations teams to resolve issues and drive improvements.
- Drive automation and implement innovative solutions to enhance service delivery and reduce manual tasks.
- Communicate effectively with stakeholders to address challenges and provide timely updates.
- Build and maintain strong relationships with business partners and support teams.
Required Qualifications, Capabilities, And Skills
- Bachelor’s degree in STEM or related field, or equivalent experience.
- Experience in technical support or similar roles, preferably in applications support.
- Strong communication skills and ability to work in diverse, global teams.
- Advanced problem-solving and analytical skills with a passion for technology.
- Ability to work under pressure and deliver on time.
- Proactive, adaptive, independent, and self-managing with the ability to lead initiatives.
- Willingness to adapt to changes in work requirements, roles, and responsibilities.
Preferred Qualifications, Capabilities, And Skills
- Proficiency in Unix, SQL, scripting, and Python.
- Experience with cloud-based technology solutions.
- Familiarity with batch or job scheduling tools such as Control-M or Autosys.
- Experience using monitoring tools such as Geneos, Dynatrace, Grafana, or Splunk.
- Understanding of financial markets and trading systems.
Why Join Us?
You will be part of a dynamic team that values innovation, collaboration, and continuous improvement. We encourage you to bring your ideas and expertise to help us deliver exceptional technology services and drive the future of financial operations.
Technology Support Lead in Glasgow employer: JPMorganChase
Contact Detail:
JPMorganChase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Support Lead in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at JPMorgan Chase. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a project that highlights your technical support experience and problem-solving abilities. This will help you stand out during interviews and showcase your passion for technology.
✨Tip Number 3
Practice makes perfect! Get ready for those tricky interview questions by doing mock interviews with friends or using online resources. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Technology Support Lead in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technology Support Lead role. Highlight your relevant experience in technical support and any specific skills that match the job description, like your knowledge of Unix or SQL.
Showcase Your Problem-Solving Skills: We love a proactive approach! In your application, share examples of how you've tackled challenges in previous roles. This will demonstrate your analytical skills and passion for technology, which are key for this position.
Communicate Clearly: Effective communication is crucial in our collaborative environment. Ensure your written application is clear and concise, reflecting your ability to convey complex information simply. This will set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at JPMorganChase
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in Unix, SQL, and Python. Be ready to discuss how you've used these tools in past roles, as well as any experience with cloud-based solutions or monitoring tools like Splunk or Grafana.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous jobs. Highlight your analytical skills and your proactive approach to problem-solving, as this is crucial for a Technology Support Lead role.
✨Communicate Like a Pro
Since you'll be collaborating with diverse teams, practice articulating your thoughts clearly and concisely. Think about how you can effectively communicate challenges and updates to stakeholders during the interview.
✨Demonstrate Your Passion for Innovation
Be ready to share ideas on how you would drive automation and improve processes within the team. Show that you're not just about maintaining stability but also about pushing for continuous improvement and innovation.
