At a Glance
- Tasks: Lead site reliability engineering initiatives and drive reliability outcomes for critical applications.
- Company: Join JPMorgan Chase, a globally recognised firm with a focus on innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative culture with excellent career advancement opportunities.
- Why this job: Make a meaningful impact in a dynamic environment while working with cutting-edge technology.
- Qualifications: Experience in AWS, programming, and site reliability engineering concepts required.
The predicted salary is between 63000 - 77000 £ per year.
Assume a critical role in defining the future of a globally recognized firm and make a direct, meaningful impact in a space built for top achievers in site reliability engineering.
As a Lead Site Reliability Engineer at JPMorgan Chase within Infrastructure Platforms, you bring deep technical expertise across multiple domains and play a key role in driving reliability outcomes for your team. You will conduct resiliency design reviews, break complex problems into digestible work, act as a technical authority for medium to large-sized products, and share your knowledge and experience with peers to raise the bar across the team.
Job responsibilities
- Consistently champion site reliability culture and practices, documenting and sharing knowledge across your organization through internal forums and communities of practice.
- Drive initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels, proactively identifying and resolving technology-related bottlenecks.
- Collaborate with your team to identify comprehensive service level indicators and partner with stakeholders to establish reasonable service level objectives and error budgets.
- Design and implement observability frameworks and alerting strategies, including white and black box monitoring, service level objective-based alerting, and telemetry collection to ensure proactive detection and response.
- Serve as the primary point of contact during major incidents for your application, applying strong diagnostic skills to identify and resolve issues quickly and minimize business impact.
- Apply deep technical expertise within one or more technical domains, sharing knowledge and providing guidance to peers across the team.
- Drive reuse-first adoption of AI-assisted reliability workflows across the software development lifecycle and toolchain practices, ensuring traceability, auditability, resiliency, and security controls.
- Use enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
Required qualifications, capabilities, and skills
- Formal training or certification on site reliability engineering concepts and advanced applied experience.
- Demonstrated hands-on experience with Amazon Web Services (AWS), including deploying, operating, and maintaining resilient, highly available workloads in a cloud environment.
- Demonstrated proficiency in reliability, scalability, performance, and enterprise system architecture, with hands-on experience conducting resiliency design reviews and implementing resiliency best practices.
- Fluency in at least one programming language such as Python, Java/Spring Boot, or .NET.
- Proficient knowledge and experience in observability, including white and black box monitoring, service level objective alerting, and telemetry collection across large-scale production environments.
- Proficiency with continuous integration and continuous delivery practices and tooling.
- Proficiency with container technologies and container orchestration.
- Experience troubleshooting common networking technologies and issues.
- Advanced knowledge of software applications and technical processes with emerging depth in one or more technical disciplines, with a demonstrated ability to evaluate and recommend suitable new technologies.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve site reliability engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.
Preferred qualifications, capabilities, and skills
- Experience with cloud platforms and infrastructure-as-code tooling in an enterprise environment.
- Familiarity with chaos engineering principles and proactive resiliency testing practices.
- Experience contributing to communities of practice, internal knowledge-sharing forums, or engineering guilds.
- Exposure to advanced observability platforms and distributed tracing in large-scale production environments.
Lead SRE - AWS Platform in Glasgow employer: JPMorganChase
JPMorganChase is an exceptional employer, offering a dynamic work environment in Greater London where innovation thrives. With a strong commitment to diversity and inclusion, employees benefit from collaborative agile teams, extensive professional development opportunities, and the chance to work on cutting-edge technology products that shape the future of finance. Join us to be part of a culture that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Lead SRE - AWS Platform in Glasgow
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at JPMorganChase or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to JPMorganChase.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like JPMorganChase.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like JPMorganChase that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Lead SRE - AWS Platform in Glasgow
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at JPMorganChase.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at JPMorganChase and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at JPMorganChase
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If JPMorganChase uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
