At a Glance
- Tasks: Lead a high-performing team to deliver top-notch cloud infrastructure solutions.
- Company: Join JPMorgan Chase, a global leader in financial services and technology.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for continuous learning.
- Other info: Dynamic, collaborative environment with 24/7 support and global reach.
- Why this job: Shape the future of cloud technology and make a real impact at scale.
- Qualifications: Experience in AWS, infrastructure engineering, and strong problem-solving skills required.
The predicted salary is between 63000 - 77000 £ per year.
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. This cloud support role will be instrumental in shaping the future at one of the world's largest and most influential companies — where your expertise drives real impact at scale. As a Lead Infrastructure Engineer at JPMorganChase within Cloud Foundational Services, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. You will continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
- Apply technical expertise and problem-solving methodologies to projects of moderate scope.
- Drive a workstream or project consisting of one or more infrastructure engineering technologies.
- Work with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes.
- Execute creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity.
- Strongly consider upstream/downstream data and systems or technical implications and advise on mitigation actions.
- Leverage enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity while validating outputs through peer review, automated testing, and secure coding standards.
- Apply knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
- Manage stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and product supportability requirements.
- Partner with engineering and product teams to ensure remediation and permanent closure of issues and to identify trending issues to drive product improvement.
- Demonstrate a high aptitude for both learning and teaching as product teams continually release new features and products.
- Provide follow-the-sun 24/7 on-call support through a distributed team spanning multiple time zones.
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and advanced applied experience.
- Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments.
- Strong experience supporting and operating workloads within Amazon Web Services (AWS), including hands-on knowledge of core services such as compute, storage, networking, monitoring, and database technologies in a production environment.
- Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds.
- Familiarity with scripting languages and cloud platform certification(s).
- Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment with demonstrated ability to critically evaluate and validate AI-generated outputs.
- Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations.
- Familiarity with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry.
- Knowledge of incident, change, and problem management processes and the controls that govern them.
- Understanding of data-driven decision making and a drive to continue developing technical and cross-functional knowledge.
Preferred qualifications, capabilities, and skills
- Kubernetes, Azure, Google Cloud Platform, or Terraform certifications.
- Experience working in a follow-the-sun or globally distributed on-call support model.
- Familiarity with large-scale cloud migration or modernization initiatives.
- Exposure to observability and telemetry tooling in complex distributed environments.
Lead Infrastructure Engineer - AWS Cloud Support Engineering in Glasgow employer: JPMorganChase
JPMorganChase is an exceptional employer, offering a dynamic work environment in Greater London where innovation thrives. With a strong commitment to diversity and inclusion, employees benefit from collaborative agile teams, extensive professional development opportunities, and the chance to work on cutting-edge technology products that shape the future of finance. Join us to be part of a culture that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Infrastructure Engineer - AWS Cloud Support Engineering in Glasgow
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at JPMorganChase or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to JPMorganChase.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like JPMorganChase.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like JPMorganChase that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Lead Infrastructure Engineer - AWS Cloud Support Engineering in Glasgow
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at JPMorganChase.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at JPMorganChase and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at JPMorganChase
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If JPMorganChase uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
