At a Glance
- Tasks: Modernise access management in Global Banking and streamline workflows for a better user experience.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on innovation.
- Benefits: Diverse and inclusive workplace with opportunities for growth and development.
- Other info: Collaborative environment with a focus on continuous improvement and team spirit.
- Why this job: Make a real impact by enhancing security and efficiency in banking operations.
- Qualifications: Experience in identity management and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
Job Description
This is a hands-on, build-and-shape opportunity to modernize how access and entitlements are designed and managed across Global Banking.
You'll help deliver a simpler, faster experience for the business while strengthening controls and audit readiness at scale.
Job Description
This is a hands-on, build-and-shape opportunity to modernize how access and entitlements are designed and managed across Global Banking.
You'll help deliver a simpler, faster experience for the business while strengthening controls and audit readiness at scale.
As a Business Operations Associate within the Global Banking (GB) Systems Access & Entitlements team, you will be responsible for helping modernize how access and entitlements are designed, granted, and governed across Commercial Banking, Global Corporate Banking, and Global Investment Banking.
Partnering closely with Sales, Product, and Technology, you will streamline end-to-end access workflows, reduce excess access, and strengthen audit readiness—delivering stronger controls without adding operational friction.
In this role, you will close long-standing gaps, create durable efficiencies, and elevate our control posture in a collaborative, people-first environment.
- Job Responsibilities
- Serve as the primary point of contact for user alignment and system entitlements across Global Banking front office and Business Operations.
- Review and approve non-automated entitlement requests from front-office managers, reducing administrative burden while enforcing least-privilege standards.
- Translate RBAC concepts into clear, business-friendly language; align stakeholders on role definitions, standards, and change adoption.
- Define and evolve role criteria (RBAC—and where appropriate, ABAC), establish segregation-of-duties guardrails, and remediate over-provisioning and access gaps.
- Execute ad-hoc and scheduled recertifications; monitor dashboards and reports for inappropriate access; document business justification for exceptions; and close remediation within SLAs.
- Plan coverage for transfers, backfills, and organizational changes to prevent access gaps and ensure continuity.
- Own weekly transfers, user alignment, and application updates; prioritize effectively in a fast-moving environment.
- Analyze high-volume access data and exception trends; build metrics and reporting (e. g., time-to-access, exception rates, remediation aging) using tools such as Excel and Alteryx.
- Partner with Sales, Product, Technology, and RBAC advisory teams to streamline provisioning workflows and automate repetitive tasks with standardized playbooks.
- Prepare audit-ready documentation and evidence; support internal and external reviews; and drive continuous improvements that enhance efficiency and resilience.
- Required Qualifications, Capabilities, And Skills
- Seasoned in identity and access management, controls/risk operations, and adjacent banking/technology roles.
- Comprehensive knowledge of role-based access controls (RBAC), least privilege, segregation of duties, and the provisioning/recertification lifecycle.
- Strong stakeholder management and communication skills, with the ability to translate business needs into simple, effective processes and controls.
- Fluent with data, including advanced Excel (pivot tables, lookups).
- Proven problem-solving and analytical skills; able to derive insights from large datasets and drive action.
- High attention to detail with a bias for swift, accurate execution; comfortable managing multiple priorities and adapting to change.
- Audit-ready mindset and ability to produce documentation with clear, concise writing and organization.
- Curious, ownership-driven approach with a collaborative, positive attitude and team spirit.
- Preferred Qualifications, Capabilities, And Skills
- Experience with Alteryx or similar tools.
- Experience with SQL and/or BI tools.
About Us
Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Visit our FAQs for more information about requesting an accommodation.
About The Team
Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments.
Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries.
The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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GB Systems Access & Entitlements - Business Operations Associate employer: JPMorganChase
JPMorganChase is an exceptional employer, offering a dynamic work environment in Greater London where innovation thrives. With a strong commitment to diversity and inclusion, employees benefit from collaborative agile teams, extensive professional development opportunities, and the chance to work on cutting-edge technology products that shape the future of finance. Join us to be part of a culture that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land GB Systems Access & Entitlements - Business Operations Associate
✨Tap into Campus Networks
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✨Get Certified
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We think you need these skills to ace GB Systems Access & Entitlements - Business Operations Associate
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
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Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
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How to prepare for a job interview at JPMorganChase
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JPMorganChase.
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✨Show Your Passion for Finance
Since this is a full-time position, employers at JPMorganChase will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former JPMorganChase employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
