At a Glance
- Tasks: Manage real-time schedules and workflow in a busy contact centre.
- Company: Join JPMorganChase, a leading global financial services firm.
- Benefits: Competitive salary, great benefits, and opportunities for growth.
- Other info: Collaborative environment with a focus on teamwork and communication.
- Why this job: Be part of a dynamic team ensuring top-notch service levels.
- Qualifications: Experience in scheduling, problem-solving skills, and Microsoft Office proficiency.
The predicted salary is between 30000 - 40000 £ per year.
JPMorganChase is looking for a Workforce Planning Analyst in City of Edinburgh. In this role, you will be responsible for managing real-time schedules and workflow allocation in a high-volume contact centre environment. You will also partner with operational leaders to ensure service levels are met.
The ideal candidate should have experience in scheduling and real-time management, strong problem-solving skills, and proficiency in Microsoft Office. This position emphasizes teamwork and stakeholder communication.
Real-Time Workforce Planner: Scheduling & Workflow in Edinburgh employer: JPMorganChase
JPMorganChase is an exceptional employer that fosters a collaborative and dynamic work culture in the heart of Edinburgh. With a strong emphasis on employee growth, you will have access to extensive training and development opportunities, ensuring your skills are continuously enhanced. The company also offers competitive benefits and a supportive environment where teamwork and effective communication are valued, making it an ideal place for those seeking meaningful and rewarding careers.
