At a Glance
- Tasks: Lead and develop brokerage operations, ensuring efficiency and compliance in a fast-paced environment.
- Company: Join JPMorgan Personal Investing, a leader in digital wealth management.
- Benefits: Competitive salary, career growth, and the chance to shape the future of investing.
- Other info: Dynamic team culture with opportunities for innovation and professional development.
- Why this job: Be a key player in transforming brokerage operations and making a real impact.
- Qualifications: Experience in brokerage operations and strong leadership skills required.
The predicted salary is between 56250 - 68750 £ per year.
Description
JPMorgan Personal Investing , we're transforming how customers invest, combining the innovation of a digital wealth platform with the strength and stability of one of the world's leading financial institutions.
As we continue to grow, we're looking for a
Brokerage Operations Manager to play a pivotal role in building and scaling our brokerage operations capability.
This role is based on responsibilities supporting brokerage operations, team leadership, corporate actions, mutual funds, risk management, and operational excellence within our growing Personal Investing business.
- As a
- Brokerage Operations Manager in
JPMorgan Personal Investing , you’ll have the opportunity to be a key leader and brokerage subject matter expert, helping us shape our future operating model, build high-performing teams, and continue evolving our brokerage function.
You’ll lead a team of brokerage professionals while partnering across the business to deliver strong execution and expertise across a broad range of investment operations activities.
If you’re energized by brokerage operations, enjoy working in a fast-paced environment, and want to help us build something exceptional, we’d love to hear from you.
- Job responsibilities
- Serve as a trusted brokerage SME, advising on operating processes, market practices, regulations, and controls.
- Build and scale the brokerage operations function as our business and client needs grow.
- Lead and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement.
- Oversee core brokerage operations activities, including corporate actions, mutual funds, securities processing, trade support, account servicing, and escalations.
- Identify and implement opportunities to simplify workflows, improve efficiency, and enhance client outcomes through automation and innovation.
- Manage operational risk, controls, governance, and regulatory compliance across the function.
- Partner with Product, Technology, Client Service, Risk, Compliance, and Operations to deliver strategic initiatives and operational change.
- Drive testing, implementation, and operational readiness for new products, capabilities, and regulatory requirements.
- Required qualifications, capabilities and skills
- Significant experience within brokerage operations, investment operations, wealth management, or securities services.
- Deep understanding of brokerage products, services, and regulatory environments.
- Extensive experience in corporate actions and mutual fund operations.
- Proven experience leading and developing teams within a regulated financial services environment.
- Strong operational risk and controls mindset.
- Excellent analytical and problem-solving capabilities.
- Experience driving operational improvements, transformation initiatives, and process optimisation.
- Strong stakeholder management and influencing skills.
- Experience supporting testing, implementation, and change management activities.
- Exceptional verbal and written communication skills.
- Preferred qualifications, capabilities and skills
- Experience building or scaling brokerage operations functions.
- Knowledge of UK brokerage and investment regulations.
- Experience in digital wealth management or self-directed investing environments.
- Automation and workflow optimisation experience.
- Advanced data analytics skills, including Alteryx.
- Lean, Agile, Six Sigma, or continuous improvement experience.
- #ICBCareer #Chase UKCustomer Services
Brokerage Operations Manager - JPMorgan Personal Investing in Edinburgh employer: JPMorganChase
JPMorganChase is an exceptional employer, offering a dynamic work environment in Greater London where innovation thrives. With a strong commitment to diversity and inclusion, employees benefit from collaborative agile teams, extensive professional development opportunities, and the chance to work on cutting-edge technology products that shape the future of finance. Join us to be part of a culture that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Operations Manager - JPMorgan Personal Investing in Edinburgh
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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We think you need these skills to ace Brokerage Operations Manager - JPMorgan Personal Investing in Edinburgh
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JPMorganChase.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on JPMorganChase's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at JPMorganChase
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JPMorganChase.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at JPMorganChase will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former JPMorganChase employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
