Data-Driven Complaints Assurance Analyst

Data-Driven Complaints Assurance Analyst

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
JPMorganChase

At a Glance

  • Tasks: Analyse data to improve complaints processes and engage with stakeholders.
  • Company: Join JPMorganChase, a leader in financial services with a diverse team.
  • Benefits: Competitive salary, career advancement, and a supportive work environment.
  • Other info: Opportunity to grow in a dynamic and inclusive workplace.
  • Why this job: Make a real difference in customer outcomes while developing your analytical skills.
  • Qualifications: Strong analytical skills, Excel and PowerPoint proficiency, and attention to detail.

The predicted salary is between 30000 - 40000 Β£ per year.

JPMorganChase is hiring a Complaints Assurance Analyst in Edinburgh to enhance the complaints control environment through data analysis, stakeholder engagement, and process improvement. This role demands strong analytical skills, proficiency in Excel and PowerPoint, and experience in delivering actionable insights.

Applicants should demonstrate a keen attention to detail, strong collaborative skills, and an understanding of FCA guidelines. Join our diverse team and make an impact on customer outcomes while advancing your career.

Data-Driven Complaints Assurance Analyst employer: JPMorganChase

JPMorganChase is an excellent employer, offering a dynamic work culture in Edinburgh that fosters collaboration and innovation. Employees benefit from comprehensive career development opportunities, competitive compensation, and a commitment to diversity and inclusion, making it a rewarding place to grow professionally while contributing to meaningful customer outcomes.

JPMorganChase

Contact Details:

JPMorganChase Recruitment Team

We think you need these skills to ace Data-Driven Complaints Assurance Analyst

Analytical Skills
Proficiency in Excel
Proficiency in PowerPoint
Data Analysis
Attention to Detail
Stakeholder Engagement
Process Improvement