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For Companies At a Glance
- Tasks: Optimise collections strategies using data and develop innovative customer solutions.
- Company: Join J.P. Morgan, a global leader in financial services with a focus on innovation.
- Benefits: Diverse workplace, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by influencing product roadmaps and enhancing customer experiences.
- Qualifications: Experience in data analytics and knowledge of financial regulations required.
- Other info: Dynamic team environment with opportunities to work on exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Use internal and external data to optimise collections strategies whilst ensuring the best outcomes for our customers.
- Help build out best in class, self-serve monitoring to give us time to concentrate on continually improving our strategies & processes.
- Developing effective customer solutions & forbearance tools.
- Own projects from end to end, working with our Head of Collections and Recoveries.
- Influence the product roadmap, building the business cases to prioritise features and enhancements to meet the evolving needs of customers and industry regulations.
- Work closely with many stakeholders, essentially being the conduit between business strategies and our Product and Engineering teams.
- Identify opportunities to enhance products and processes.
- Wider ad hoc project work as required.
Experience using data and analytics to develop collection strategies.
Understanding of the Financial Assistance regulatory landscape (e.g. CONC).
Understanding of working with third parties to optimise Collections and Recoveries.
Experience using at least one analytical language such as SQL, Python or R is ideal. (Experience of SAS but with an appetite to learn Python would also work well).
This role will require building strong relationships with 2 LoD Credit Risk, Product and the local market leads.
Your Skills And Experience
- Strong communication skills.
- Demonstrates ability to handle multiple priorities / deadlines without compromising quality.
- Must be capable of independent decision-making as well as able to take direction.
- We’re in scale up mode, so you’ll be happy to roll your sleeves up and help to support the wider team as required.
Collections Strategy Manager employer: JPMorganChase
Contact Detail:
JPMorganChase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Strategy Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at J.P. Morgan or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with data analytics and collections strategies. This will give you an edge during interviews and show how you can add value.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Apply directly through our website and express your interest in the Collections Strategy Manager role. Tailor your approach to show how you can optimise strategies and enhance customer solutions.
✨Tip Number 4
Prepare for the interview by brushing up on your knowledge of the Financial Assistance regulatory landscape. Being well-versed in this area will demonstrate your commitment and understanding of the role's requirements.
We think you need these skills to ace Collections Strategy Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with data analytics and collections strategies. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills: Since this role involves using analytical languages like SQL or Python, be sure to mention any projects or experiences where you've used these tools. We love seeing how you’ve applied your skills in real-world scenarios!
Communicate Clearly: Strong communication is key for this position, so make sure your application reflects that. Use clear and concise language, and don’t forget to explain how you’ve built relationships with stakeholders in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at JPMorganChase
✨Know Your Data
Make sure you brush up on your data analytics skills, especially in SQL, Python, or R. Be ready to discuss how you've used these tools to optimise collections strategies in the past. Having specific examples will show that you can hit the ground running.
✨Understand the Regulatory Landscape
Familiarise yourself with the Financial Assistance regulatory landscape, particularly CONC. Being able to articulate how these regulations impact collections and recoveries will demonstrate your industry knowledge and readiness for the role.
✨Build Relationships
Since this role involves working closely with various stakeholders, think about how you can showcase your strong communication skills. Prepare examples of how you've successfully built relationships in previous roles, especially with credit risk and product teams.
✨Be Ready to Roll Up Your Sleeves
This position is in a scale-up mode, so be prepared to discuss your willingness to take on various tasks. Share experiences where you've had to juggle multiple priorities while maintaining quality, as this will highlight your adaptability and commitment to the team.
