Client Account Services – Senior Product Owner Vice President
Client Account Services – Senior Product Owner Vice President

Client Account Services – Senior Product Owner Vice President

Full-Time 80000 - 100000 £ / year (est.) No home office possible
JPMorganChase

At a Glance

  • Tasks: Lead global client account strategy and deliver innovative product solutions.
  • Company: Join J.P. Morgan, a global leader in financial services.
  • Benefits: Diverse workplace, competitive salary, and opportunities for professional growth.
  • Other info: Embrace diversity and inclusion in a dynamic work environment.
  • Why this job: Shape impactful products and collaborate with global teams.
  • Qualifications: Experience in product management within regulated financial services.

The predicted salary is between 80000 - 100000 £ per year.

Drive global client account strategy, deliver innovative solutions, and collaborate across regions for impactful product leadership. As a Client Account Services – Senior Product Owner Vice President in Client Account Services Team, you will lead strategy and execution for AMS 2.0. You will act as the EMEA Standing Settlement Instructions (SSI) Product Lead, with a counterpart in APAC, and together you will collectively own the global SSI agenda. You will report to the Product Manager based in London and will shape and drive product direction and delivery outcomes in close partnership with Technology, Operations, Compliance, and key business stakeholders.

You will help define the global product roadmap, drive prioritization, and ensure high-quality execution with appropriate governance, controls, and regulatory readiness. The role requires deep domain expertise in client onboarding and Account & SSI reference data, strong familiarity with SWIFT standards and ISO 20022 message requirements, and working knowledge of the ALERT (DTCC) product.

Responsibilities

  • Own and evolve the AMS 2.0 product vision, strategy, roadmap, and backlog, aligning delivery outcomes to business value, risk reduction, and regulatory objectives.
  • Act as the EMEA product point of contact for AMS capabilities, ensuring requirements are translated into well-defined, development-ready user stories, acceptance criteria, and testable outcomes.
  • Lead end-to-end product delivery across global stakeholders: prioritization, sequencing, dependency management, and release planning across teams and programs.
  • Facilitate core agile ceremonies (planning, refinement, demos) and establish clear definition of ready/done expectations with engineering and QA partners.
  • Ensure appropriate governance and controls, including documentation standards, approvals, and traceability from requirements through testing and release.
  • Anticipate regulatory/standards change (e.g., evolving ISO 20022 guidance) and translate impacts into product decisions, backlog priorities, and delivery plans.

Qualifications, Capabilities, And Skills

  • Seasoned experience as a Product Owner / Product Manager delivering enterprise platforms in a regulated financial services environment.
  • Strong SSI and reference data knowledge, including sanctions screening concepts, matching approaches, alert drivers, tuning considerations, and audit/control expectations.
  • Solid understanding of SWIFT messaging standards and payment/financial message constructs.
  • Demonstrated experience with ISO 20022 requirements (data elements, mapping, enrichment, and implementation considerations).
  • Proven ability to partner with senior stakeholders, resolve ambiguity, and make trade-offs balancing delivery, risk, and control.
  • Strong communication skills.
  • Ability to produce clear user stories, requirements, and executive-ready updates.
  • Stakeholder influence and executive-level communication.
  • Ability to drive alignment across regions and functions.
  • Controls mindset: auditability, traceability, and well-governed delivery.
  • Structured problem-solving and sound prioritization under ambiguity.
  • Experience delivering modernization platforms or transformations (e.g., platform re-architecture, migration).
  • Working knowledge of ALERT platform usage and product offering.
  • Large-scale data migration experience, including cutover planning, reconciliation, data quality remediation, and stakeholder-ready reporting of migration status and risk.
  • Familiarity with end-to-end settlement processing flows (allocation, booking, netting) and the impact of reference data.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client Account Services – Senior Product Owner Vice President employer: JPMorganChase

At J.P. Morgan, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. As a Senior Product Owner Vice President in our Client Account Services Team based in London, you will have the opportunity to lead impactful product strategies while benefiting from our commitment to employee growth, diversity, and inclusion. With access to global resources and a culture that values your contributions, you'll be empowered to drive meaningful change in the financial services industry.
JPMorganChase

Contact Detail:

JPMorganChase Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Account Services – Senior Product Owner Vice President

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at J.P. Morgan or similar firms. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for interviews by diving deep into the company’s products and services. Understand the AMS 2.0 product vision and how it aligns with client needs. This will help you showcase your knowledge and passion during discussions.

Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in previous roles, especially around product delivery and stakeholder management. This will make you stand out as a candidate.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and are familiar with the process.

We think you need these skills to ace Client Account Services – Senior Product Owner Vice President

Product Ownership
Client Onboarding Expertise
Account & SSI Reference Data Knowledge
SWIFT Standards Familiarity
ISO 20022 Requirements Understanding
Agile Methodology Facilitation
Stakeholder Management
User Story Development
Regulatory Compliance Awareness
Structured Problem-Solving
Data Migration Experience
Controls and Governance Mindset
Communication Skills
Cross-Regional Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with client onboarding and SSI reference data. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant expertise!

Showcase Your Communication Skills: Since this role involves a lot of collaboration with stakeholders, it’s crucial to demonstrate your strong communication abilities. Use clear examples in your application that illustrate how you’ve effectively communicated complex ideas in the past.

Highlight Your Agile Experience: As a Senior Product Owner, you’ll be leading agile ceremonies and managing product delivery. Be sure to mention any experience you have with agile methodologies and how you've successfully facilitated these processes in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at JPMorganChase

Know Your Product Inside Out

As a Senior Product Owner, you need to demonstrate a deep understanding of the AMS 2.0 product vision and strategy. Familiarise yourself with the global SSI agenda and be ready to discuss how your experience aligns with the role's requirements, especially in relation to client onboarding and reference data.

Showcase Your Stakeholder Management Skills

This role requires strong collaboration across various teams. Prepare examples of how you've successfully partnered with senior stakeholders in the past, resolved ambiguities, and made trade-offs that balanced delivery, risk, and control. Be ready to discuss specific scenarios where your communication skills made a difference.

Be Agile and Ready to Adapt

Since you'll be leading end-to-end product delivery, it's crucial to demonstrate your familiarity with agile methodologies. Prepare to discuss your experience facilitating agile ceremonies and how you've established clear definitions of 'ready' and 'done' with engineering and QA partners.

Anticipate Regulatory Changes

Given the importance of regulatory readiness in this role, come prepared to discuss how you've anticipated and adapted to changes in standards, such as ISO 20022. Share examples of how you've translated these impacts into product decisions and backlog priorities in previous roles.

Client Account Services – Senior Product Owner Vice President
JPMorganChase

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